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Job summary
A luxury hospitality establishment in Leatherhead is seeking a Front of House professional to offer exemplary customer service from the moment guests arrive. The ideal candidate will have strong manual handling skills, a full UK driving license, and a charming demeanor to ensure a memorable experience. This role comes with a competitive salary of up to £26,416 and various benefits, such as discounts, personal development support, and 28 days annual leave that increases yearly.
Benefits
Qualifications
- Must hold a full UK driving license and be over the age of 21.
- Presentable and able to build rapport with people.
- Inspiring and naturally positive individual.
Responsibilities
- Greeting guests and ensuring exceptional customer service.
- Managing guest luggage and ensuring timely delivery.
- Escorting guests to their rooms with attention to detail.
- Manoeuvring buggies to transport guests through the grounds.
Skills
- Greeting guests with a warm smile and professionalism. Your exceptional customer service skills will set the tone for their entire stay.
- Valet parking, ensuring our guests' vehicles are handled with care, leaving a lasting impression right from the start.
- Ensuring guest luggage is managed and delivered both effectively and in a timely manner.
- Escorting our guests to their rooms with style and grace. Your attention to detail ensures they feel pampered and attended to from the moment they arrive.
- Manoeuvring our buggies with ease, whisking guests through our beautiful grounds. Your friendly demeanour will make their journey as memorable as their destination.
The successful candidate will be smart, presentable and able to build rapport with people from all walks of life. Strong manual handling skills are essential, and you will overall be an inspiring and naturally positive individual. You will have a charming, hands on approach with a can-do attitude.
It is essential that the successful candidate holds a full UK driving license and be over the age of 21 to be covered under our insurance policy.
Salary: Up to £26,416, plus tronc
- The ideal candidate will be flexible, working 5 days out of 7, including evenings and weekends.
- Working the following shifts: 07:00-15:30, 10:00-18:30 or 14:30-23:00.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
Staff Accommodation Available
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.