Hall Porter

Beaverbrook Front of House; Leatherhead; On-site; GBP 22,000 - 27,000; Full time

Job summary

A luxury hospitality establishment in Leatherhead is seeking a Front of House professional to offer exemplary customer service from the moment guests arrive. The ideal candidate will have strong manual handling skills, a full UK driving license, and a charming demeanor to ensure a memorable experience. This role comes with a competitive salary of up to £26,416 and various benefits, such as discounts, personal development support, and 28 days annual leave that increases yearly.

Benefits

Competitive salary

Discounts on retail and memberships

Personal development support

28 days annual leave

Pension

Life Insurance

Sick Pay

Cycle to work scheme

Free parking

Staff Accommodation Available

Qualifications

• Must hold a full UK driving license and be over the age of 21.
• Presentable and able to build rapport with people.
• Inspiring and naturally positive individual.

Responsibilities

• Greeting guests and ensuring exceptional customer service.
• Managing guest luggage and ensuring timely delivery.
• Escorting guests to their rooms with attention to detail.
• Manoeuvring buggies to transport guests through the grounds.

Skills

Customer service skills

Manual handling skills

Driving skills

Job description

What you'll be doing:

• Greeting guests with a warm smile and professionalism. Your exceptional customer service skills will set the tone for their entire stay.
• Valet parking, ensuring our guests' vehicles are handled with care, leaving a lasting impression right from the start.
• Ensuring guest luggage is managed and delivered both effectively and in a timely manner.
• Escorting our guests to their rooms with style and grace. Your attention to detail ensures they feel pampered and attended to from the moment they arrive.
• Manoeuvring our buggies with ease, whisking guests through our beautiful grounds. Your friendly demeanour will make their journey as memorable as their destination.

Who you are:

The successful candidate will be smart, presentable and able to build rapport with people from all walks of life. Strong manual handling skills are essential, and you will overall be an inspiring and naturally positive individual. You will have a charming, hands on approach with a can-do attitude.

It is essential that the successful candidate holds a full UK driving license and be over the age of 21 to be covered under our insurance policy.

Salary:

Salary: Up to £26,416, plus tronc

Shift Pattern:

• The ideal candidate will be flexible, working 5 days out of 7, including evenings and weekends.
• Working the following shifts: 07:00-15:30, 10:00-18:30 or 14:30-23:00.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn up to £600 through our recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits

Staff Accommodation Available