Health Club Guest Specialist | Free Membership & Perks

Slaley Hall - Health Club; Hexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premier health club in the UK is seeking a dedicated Fitness Instructor to provide exceptional guest service and support health club operations. Responsibilities include greeting guests, managing bookings, and ensuring cleanliness of facilities. Candidates should have a Personal Trainer/Fitness Instructor level 2 qualification and possess excellent customer service skills. This role offers a range of competitive perks including free health club membership and discounts across services.

Benefits

Free health club membership

Discounts across golf services

Family & Friends discounts

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Personal Trainer/Fitness Instructor level 2 qualification as a minimum preferred.
• Excellent customer service & communication skills are essential.
• Ability to work under pressure and multi-task effectively.

Responsibilities

• Welcome and greet guests.
• Make health club bookings and support membership sales.
• Conduct gym inductions and re-assessments for members.
• Maintain cleanliness of health club and spa areas.

Skills

Excellent customer service

Communication skills

Ability to work under pressure

Multi-tasking

Attention to detail

Education

Personal Trainer / Fitness Instructor level 2 qualification

Job description

A premier health club in the UK is seeking a dedicated Fitness Instructor to provide exceptional guest service and support health club operations. Responsibilities include greeting guests, managing bookings, and ensuring cleanliness of facilities. Candidates should have a Personal Trainer/Fitness Instructor level 2 qualification and possess excellent customer service skills. This role offers a range of competitive perks including free health club membership and discounts across services.