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Customer Service Executive
Job summary
A reputable non-profit organization in York is seeking a Customer Service Executive to provide support to members regarding healthcare services. Candidates should have experience in customer service, excellent communication skills, and a strong desire to help others. This role offers a competitive salary of £26,000+, comprehensive training, and opportunities for progress within the organization.
Benefits
Qualifications
- Experience in customer service from backgrounds like retail and hospitality is preferred.
- Ability to provide empathetic and effective support.
- Strong problem-solving skills and a good team player.
Responsibilities
- Support members with enquiries about health care services.
- Correspond with customers over the phone.
- Process claims and handle transactions efficiently.
Skills
A new exciting Permanent Customer Service Executive Opportunity in York!
To work for a reputable Non For Profit Business!
About Our Client
Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Service Executive to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!
Immediate interview available please apply now!
As a Customer Service Executive you will be supporting members with a range of enquiries in relation to the health care services the business offers.
The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with providing the highest level of care and support.
You will be also processing claims for the customer and handling the transaction from start to finish making sure a seamless experience is provided.
- Previous customer service experience this could be from a range of backgrounds such as retail and hospitality
- Excellent telephone manner and strong communication skills
- Passionate about helping and supporting customers providing the best solution for them
- A high level of empathy and understanding
- An excellent problem solver
- A good team player
- Salary of £26000+
- Reputable business within the non for profit sector
- Full training provided
- Excellent progression and development opportunities
- Central location in York
- Free parking
- Monday to Friday 9am-5pm
- Part time hours are available
- Excellent benefits
- Free gym on site
- Generous holiday allowance
- Option to buy and sell holidays
- Regular incentives
- Great team and culture
- Immediate interview
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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