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Perfect Placement
Service Manager
Job summary
A staffing agency is looking for an experienced Service Manager to oversee daily operations at Poplar Bank, Huyton. The successful candidate will manage team members, implement policies for service improvement, and ensure smooth workflow with other departments. Strong leadership and communication skills are essential for this role, along with proven managerial experience. This contract offers a competitive pay rate of £48.11 per hour, working Monday to Friday, 37 hours per week.
Qualifications
- Proven experience in a managerial role.
- Strong leadership and communication skills.
- Ability to work under pressure and meet deadlines.
- Excellent problem-solving skills.
- Proficiency in relevant software and tools.
Responsibilities
- Oversee daily operations and ensure efficient service delivery.
- Manage and support team members to achieve performance goals.
- Develop and implement policies and procedures to improve service quality.
- Coordinate with other departments to ensure smooth workflow.
- Monitor and report on service performance metrics.
- Handle customer inquiries and resolve issues promptly.
Skills
Location: Poplar Bank, Huyton, Knowsley, L36 9GD
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week
Pay Rate: £48.11 Per Hour
Job Ref: OR19874
- Oversee daily operations and ensure efficient service delivery.
- Manage and support team members to achieve performance goals.
- Develop and implement policies and procedures to improve service quality.
- Coordinate with other departments to ensure smooth workflow.
- Monitor and report on service performance metrics.
- Handle customer inquiries and resolve issues promptly.
- Proven experience in a managerial role.
- Strong leadership and communication skills.
- Ability to work under pressure and meet deadlines.
- Excellent problem-solving skills.
- Proficiency in relevant software and tools.
- Experience in the public sector or similar environment.
- Knowledge of local government operations.
- Additional certifications in management or related fields.
DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.