Deputy Store Manager Designate - Bournemouth

Pets at Home; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pet care retailer in Bournemouth is seeking a Deputy Store Manager Designate to join their team. The ideal candidate will oversee day-to-day operations, inspire staff, and ensure customer satisfaction. Responsibilities include driving sales and managing recruitment, compliance, and stock control. Applicants should have management experience in retail, strong leadership skills, and a passion for pet care. Benefits include bonuses, generous leave, and colleague discounts.

Benefits

Annual bonus opportunities

28 days paid leave, rising to 33 days after 2 years

Your birthday off

Life assurance worth 4x annual salary

4% company pension contribution

Colleague discounts for Pets at Home and own-brand products

Qualifications

• At least 1 year of management experience in retail.
• Passionate about retail and achieving results.
• Must commit to 6 months of training in various areas of the job.

Responsibilities

• Lead the team to create a customer-focused environment.
• Drive sales and achieve key performance indicators.
• Manage stock and compliance with health and safety.
• Act as Duty Manager when the Store Manager is unavailable.

Skills

Management experience in a retail environment

Excellent communication skills

Leadership skills

Flexibility to work weekends and bank holidays

Job description

Deputy Store Manager Designate – Bournemouth

Deputy Store Manager Designate – Bournemouth Area – 39 Hours

We're Pets at Home – if you're someone who loves pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK.

Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.

What's the role?

As a Deputy Store Manager Designate, as the Deputy Store Manager, you'll work closely with several Store Managers in the local area to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets.

When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.

Your key responsibilities will include:

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store's overall success.

We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

Who are we looking for?

We’d love to hear from you if you :

• Have at least 1 year of management experience in a retail environment.
• Are passionate about retail and delivering exceptional results.
• Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Have excellent communication and leadership skills to engage and inspire your team.
• Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.

Benefits

We reward our management team with a comprehensive package designed to support your well-being, including :

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Click here to read our Values & Behaviours

Click here for more details and other benefits

Join Us!

Pets just see people—they don't discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself.

Even if your skills don't perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.

Don't wait–apply now! We may close the vacancy early due to high interest.