A secondary school in Tower Hamlets is seeking an enthusiastic IT Technician to join its IT support team. This full-time role offers the opportunity to provide essential technical support to staff and students, maintain hardware and software, and manage user accounts. The ideal candidate should have experience in IT support, strong troubleshooting abilities, and excellent communication skills. Join a supportive community that values professional development and modern technology.
Serviços
Excellent professional development
Supportive and diverse school community
Modern learning environment
Convenient location with transport links
Qualificações
Previous experience in an IT support role, school experience advantageous but not essential.
Strong troubleshooting and problem-solving skills.
Good knowledge of Windows operating systems, Office 365, and basic networking.
A proactive, customer-focused approach.
Excellent communication and organisational skills.
Ability to prioritise tasks and work efficiently under pressure.
Commitment to safeguarding, professionalism, and teamwork.
Responsabilidades
Provide first-line technical support for staff and students.
Maintain, troubleshoot, and repair hardware, software, and network systems.
Support the setup, configuration, and maintenance of school IT equipment.
Manage user accounts, passwords, and access permissions.
Assist with monitoring the school's network performance and resolving issues.
Ensure IT rooms and equipment are secure, safe, and fully operational.
Support the rollout of new technologies and system upgrades.
Maintain accurate logs, inventories, and documentation.
Conhecimentos
Troubleshooting
Problem-solving
Windows operating systems
Office 365
Basic networking
Excellent communication
Organisational skills
Descrição da oferta de emprego
A secondary school in Tower Hamlets is seeking an enthusiastic IT Technician to join its IT support team. This full-time role offers the opportunity to provide essential technical support to staff and students, maintain hardware and software, and manage user accounts. The ideal candidate should have experience in IT support, strong troubleshooting abilities, and excellent communication skills. Join a supportive community that values professional development and modern technology.
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