EdTech Integration & Support Engineer - Remote UK

YourCode; Remote; GBP 34,000 - 40,000; Full time

Job summary

An innovative EdTech company based in the UK is seeking an Integration & Support Engineer to facilitate the implementation of learning technology platforms. This remote role involves leading customer onboarding, managing API integrations, and providing technical support. Ideal candidates will have over 3 years of experience in a similar role, a strong grasp of SSO technologies, and excellent communication skills for liaising with diverse stakeholders. Join a supportive team dedicated to making a significant impact in digital learning.

Benefits

Up to £40,000 salary

Fully remote working (UK only)

One day per month in-office for team building

Friendly, supportive team

Opportunity to make an impact in education

Qualifications

• 3+ years of experience with technical integrations in a SaaS or EdTech environment.
• Strong understanding of SSO technologies such as Shibboleth and SAML.
• Confident communicator translating technical issues for diverse stakeholders.

Responsibilities

• Lead technical integrations for new customer onboarding.
• Manage and troubleshoot API and SSO integrations.
• Act as a technical escalation point for complex support queries.

Skills

Technical integrations

SSO technologies

API familiarity

Confident communicator

Tools

Freshdesk

ChurnZero

Job description

An innovative EdTech company based in the UK is seeking an Integration & Support Engineer to facilitate the implementation of learning technology platforms. This remote role involves leading customer onboarding, managing API integrations, and providing technical support. Ideal candidates will have over 3 years of experience in a similar role, a strong grasp of SSO technologies, and excellent communication skills for liaising with diverse stakeholders. Join a supportive team dedicated to making a significant impact in digital learning.