EdTech Professional Services Engineer | Hybrid Installations

RM plc; Bellshill; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading EdTech company in the United Kingdom is seeking a Professional Services Engineer responsible for the implementation of technical solutions in customer environments. In this role, you will manage installation services, maintain documentation, and work closely with various stakeholders to ensure successful project delivery. Excellent communication skills and proven experience in a customer-facing role are essential. The company offers a competitive salary, hybrid working options, and a comprehensive benefits package.

Benefits

Private medical healthcare

Life assurance

Group Personal Pension Plan

Cycle to work scheme

Qualifications

• Proven experience in providing installation services in varied customer environments.
• Strong decision-making ability in technical situations.
• Flexibility to travel at short notice.

Responsibilities

• Implement all technical deliverables for projects.
• Maintain technical documentation.
• Collaborate with external stakeholders for reassurance on deliverables.

Skills

Installation services in a customer environment

Managing customer through change

Problem-solving and troubleshooting

Excellent customer communication skills

Collaborative team working

Tools

Windows Intune

Microsoft Endpoint Management

Windows Server

DNS

Backup and Antivirus solutions

Job description

A leading EdTech company in the United Kingdom is seeking a Professional Services Engineer responsible for the implementation of technical solutions in customer environments. In this role, you will manage installation services, maintain documentation, and work closely with various stakeholders to ensure successful project delivery. Excellent communication skills and proven experience in a customer-facing role are essential. The company offers a competitive salary, hybrid working options, and a comprehensive benefits package.