A leading care home provider in Cambridge seeks a Customer Relationship Manager to enhance occupancy and drive sales. The role involves managing inquiries, networking in the community, and supporting marketing efforts. Ideal candidates have sales experience, proficiency in data analysis tools like Salesforce, and strong communication skills. Opportunities for professional development and a rewarding career are available within a supportive team environment.
Prestations
Attritive salary
Competitive commission structure
Retail and leisure discounts
Wellbeing support
Qualifications
Proven sales and marketing experience preferably in healthcare.
Ability to analyze data on Salesforce or similar CRM application.
Confident user of Microsoft Office, particularly Excel and PowerPoint.
Full UK driving license required.
Responsabilités
Manage enquiries to improve conversion rates and achieve occupancy targets.
Network within the local community to raise the profile of the home.
Support marketing activities to generate enquiries and drive conversion rates.
Identify opportunities to improve sales and marketing performance.
Engage with residents and relatives to understand their needs.
Connaissances
Sales experience
Marketing proficiency
Communication skills
Data analysis
Microsoft Office proficiency
Outils
Salesforce
Description du poste
A leading care home provider in Cambridge seeks a Customer Relationship Manager to enhance occupancy and drive sales. The role involves managing inquiries, networking in the community, and supporting marketing efforts. Ideal candidates have sales experience, proficiency in data analysis tools like Salesforce, and strong communication skills. Opportunities for professional development and a rewarding career are available within a supportive team environment.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.