Desktop Support jobs in United Kingdom

Dauntsey’s School is a thriving educational environment with a strong culture, a well-established infrastructure, and progressive, forward-thinking leadership. Known for its kindness, supportiveness, and mutual respect, the school is seeking its next Senior Technical Officer. In this role, you’ll take a lead position in managing and developing all aspects of the school’s network infrastructure. You’ll provide expert support and technical leadership to ensure secure, reliable, and efficient IT operations that underpin teaching, learning (including 1:1 device programs), and administrative functions. Key Responsibilities:

• Support and develop the school’s robust network infrastructure, ensuring high availability and security.
• Maintain server and storage systems, monitor backups, and uphold security best practices.
• Contribute to IT strategy and roadmaps, including management of the O365 tenancy, Intune, and Azure AD.
• Lead or assist with IT projects, particularly those related to network infrastructure.
• Collaborate closely with the Head of IT Services and the Desktop Support Specialist.
• Act as the escalation point for first-line support, especially for complex networking issues.

Some of the technologies you’ll be working with:

• Aruba
• VMware
• Fortinet
• Azure
• Microsoft Entra ID (formerly Azure AD)
• O365
• Active Directory Sync
• SCCM/Intune
• Jamf

What We’re Looking For: A solutions-focused professional who is methodical, proactive, and possesses strong documentation and communication skills. What We Offer:

• Opportunities to expand your knowledge of the latest technologies in a robust IT environment.
• Free lunches when on duty.
• Access to an on-site gym and swimming pool.
• 6 weeks annual leave plus bank holidays.
• Additional time off in lieu for working six Saturday mornings per year.
• At least 8.1% employer pension contributions