Customer Support jobs in United Kingdom

Heating and Renewables Sales Executive

Leeds

About Us:

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

BOXT offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.
• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.

Job Responsibilities:

As a Heating and Renewables Technical Sales Executive at BOXT, you will be a key driver in building customer relationships, generating sales, and contributing to the company’s success.

Key responsibilities include:

• Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth.
• Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner.
• Confidently presenting and selling all BOXT product offerings, including Boilers, Solar, Air Conditioning, Heat Pumps, and EV solutions.
• Effectively communicating the value of our products and services to close sales and secure long-term contracts.
• Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback.
• Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in our CRM system.
• Staying informed about industry trends, product developments, and competitor activity to ensure BOXT maintains a competitive edge.

Required Skills, Experience, and Qualifications:

• At least 2 years of proven experience in a sales role, with a track record of success.
• Excellent communication, negotiation, and relationship-building skills, with the ability to connect with customers and understand their needs.
• Proficiency in using CRM software to manage customer information, track leads, and monitor sales performance.
• Strong self-motivation and a goal-oriented mindset, able to work both independently and collaboratively in a fast-paced environment.
• The ability to adapt sales tactics based on customer feedback and changing market demands.
• IT literate, with proficiency in mainstream systems (Excel, Email, Word).
• Highly organised, with a systematic approach to managing workloads and a keen attention to detail.
• Active listening skills and a sound knowledge of general office systems, including digital filing.

Desirable:

Experience with industry-specific sales practices and familiarity with the technology sector.

Success Criteria:

• To be successful in this role, we expect you to:
• Consistently meet or exceed sales targets, contributing to revenue growth.
• Deliver exceptional customer service, maintaining a strong reputation for Boxt.
• Actively contribute to team objectives and maintain accurate CRM records for smooth cross-departmental collaboration.

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they’ve created a positive, welcoming environment for people to work and thrive within.

Your benefits include…

• 30 days of annual leave (plus bank holidays)
• Free tea, coffee, fruit and breakfast
• Modern offices
• Social events
• Ongoing training and development opportunities
• Enhanced family friendly benefits
• Private medical cover*
• Company pension
• Death in service benefit*

* After probationary period

How to Apply:

If you’d like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you’d be a great fit for this role and our team.