Patient Access Coordinator – Sexual Health (Part-Time)

NHS; West Midlands; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in the UK is offering a part-time Band 2 Receptionist role at Stoke Sexual Health services. The successful candidate will provide customer service support, manage appointments, and maintain client records. Candidates must possess NVQ Level 2 in Customer Service or equivalent and have experience in public-facing roles. This role involves administrative support and direct interaction with service users to enhance their access to care options. Competitive salary of £24,465 per annum, pro rata, and permanent contract.

Qualifications

• NVQ Level 2 in Customer Service or equivalent qualification.
• Experience using computer-based information systems.
• Experience working with the public face-to-face and over the phone.

Responsibilities

• Provide a full range of customer service duties.
• Act as the first point of contact for service users.
• Manage telephone service and book appointments.
• Provide general administrative support.

Skills

Customer Service

Computer skills

Communication

Education

NVQ Level 2 in Customer Service or equivalent

Job description

A healthcare provider in the UK is offering a part-time Band 2 Receptionist role at Stoke Sexual Health services. The successful candidate will provide customer service support, manage appointments, and maintain client records. Candidates must possess NVQ Level 2 in Customer Service or equivalent and have experience in public-facing roles. This role involves administrative support and direct interaction with service users to enhance their access to care options. Competitive salary of £24,465 per annum, pro rata, and permanent contract.