Salesforce CRM Executive

Get Recruited (UK) Ltd; England; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A growing organization in Crewe is seeking a Salesforce CRM & Data Executive to enhance their CRM operations. The role involves ensuring a quality data environment, driving campaign effectiveness, and providing insights for better customer engagement. The ideal candidate will have experience with Salesforce, be detail-oriented and analytical, and possess strong communication skills. This hybrid position offers a competitive salary of up to £35,000.

Qualifications

• Experience in a CRM or data-focused role with Salesforce exposure.
• Excellent attention to detail and analytical skills.
• Ability to interpret data and present actionable insights.

Responsibilities

• Maintain an accurate and structured CRM environment.
• Drive best practices and improve data governance.
• Produce dashboards and reports on campaign results.

Skills

Detail-oriented

Analytical skills

Salesforce experience

Process improvement

Communication skills

Job description

Salesforce CRM & Data Executive

Crewe - Hybrid

Up to 35,000

Are you a detail-driven, analytical CRM professional who loves transforming data into commercial impact?

We're supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functions. This role is perfect for someone who enjoys creating structure, improving processes, and using data to drive smarter decision-making.

As CRM & Data Executive, you'll be responsible for ensuring the business maximises the value of its CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely supports business growth.

If you have experience working with Salesforce, managing CRM data, executing email campaigns or supporting lead management processes, this opportunity is an excellent next step.

Key Responsibilities

• Maintain a clean, accurate and well-structured CRM environment.
• Improve data governance, minimising duplication and incomplete records.
• Drive best practice across teams to ensure correct use of systems and processes.
• Monitor data accuracy and follow up with internal stakeholders to maintain high standards.
• Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement.
• Support the development of automated workflows that enhance conversion and reduce drop-off.
• Ensure all communication activity is compliant with GDPR and data protection requirements.
• Produce dashboards and reports to monitor campaign results, customer behaviour and pipeline activity.
• Analyse CRM data to uncover trends and provide actionable recommendations.
• Deliver commentary and insights to help inform commercial and marketing decisions.
• Partner with Sales and Marketing to ensure CRM activity supports shared goals.
• Communicate system updates, process changes and required actions to internal teams.
• Provide guidance and training to users to encourage strong CRM adoption.

About You

• Experienced in a CRM or data-focused role with Salesforce exposure.
• Naturally analytical, with excellent attention to detail.
• Confident interpreting numbers and presenting insights.
• Process-driven, organised and proactive.
• Effective communicator who can influence stakeholders across teams.
• Curious, commercially aware and committed to continuous improvement.

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