Workforce Support Administrator (Healthcare)

Morgan Mckinley (Crawley); England; On-site; GBP 27,000 - 30,000; Full time

Job summary

A healthcare support services company is seeking an experienced Administrator for the Scheduling Admin Support Coordinator role in Haywards Heath, West Sussex. This position involves coordinating patient appointments, maintaining the rota, and providing customer service support. Candidates should have a solid background in administrative roles with excellent customer service skills. Flexibility and ability to work in a fast-paced setting are essential. The role includes some evening and weekend shifts on a team rota basis.

Qualifications

• Experience of working in a similar varied admin support role.
• Managing schedules and rotas effectively.
• Ability to work in a fast-paced environment.

Responsibilities

• Scheduling the teams appointments.
• Monitoring the rota.
• Data entry and updating the systems.
• Dealing with enquiries promptly.

Skills

Customer service skills

Experience in scheduling

Flexibility

Job description

Morgan McKinley is looking for an experienced Administrator who has ideally worked within the healthcare type sector or similar industry, to work as a Scheduling Admin Support Coordinator for a company based in Haywards Heath, West Sussex. The admin and customer service support role will be assisting with the rota's - scheduling of patient appointments. This is a varied workforce coordination role, scheduling the clinical staff appointments, updating an coordination of rota's, handling enquiries and confirming the bookings.

Salary: 27-30K

Location: Haywards Heath, West Sussex
4 days a week office based - parking onsite
some evening and weekend work required on a team rota basis every 4-6 weeks

Workforce Scheduling Admin Coordinator duties:

• Scheduling the teams appointments
• Monitoring the rota
• Data entry and updating the systems
• Support our workforce scheduling, dealing with enquiries promptly
• Scheduling the, dealing with queries

Skills and experience:

• Experience of working in a similar varied admin support role, managing schedules / rota's, workforce etc
• Excellent customer service skills and can work in a fast paced environment
• Flexible, willing to learn and enjoys a varied role