Customer Success jobs in United Kingdom

Are you a seasoned enterprise SaaS seller who thrives on exceeding targets and building lasting relationships? Vimeo is seeking a results-oriented Account Executive to spearhead new business acquisition and strategic account growth within our enterprise segment. You'll utilize your proven skills in account planning, outbound prospecting, and outcome-based selling to secure new logos and expand Vimeo's footprint within key accounts. This is a challenging yet rewarding opportunity to make a real impact in a dynamic and growing company.

The Vimeo Account Executive II should have strong communication skills and a desire to help customers achieve their business goals. The ideal candidate is highly driven, persuasive and passionate!

We are seeking candidates with business fluency in French.

• Exceed Sales Targets: Consistently achieve and surpass assigned sales quotas by effectively selling Vimeo's Enterprise and OTT solutions.
• Drive New Business Acquisition: Proactively identify and engage with potential enterprise clients through outbound prospecting, networking, and lead qualification.
• Develop Strategic Account Plans: Create and execute comprehensive account plans to cultivate relationships and maximize revenue generation within target accounts.
• Masterful Product Demonstrations: Deliver compelling product demonstrations that showcase the value and capabilities of Vimeo's Enterprise platform.
• Outcome-Based Selling: Understand client needs and challenges, and position Vimeo's solutions as key drivers of business outcomes.
• Effective Pipeline Management: Meticulously maintain accurate records of all sales activities and opportunities within Salesforce.com.
• Collaboration and Teamwork: Partner effectively with internal teams (e.g., Sales Engineering, Customer Success) to ensure a seamless customer experience.
• Market Expertise: Stay abreast of industry trends and competitive dynamics within the online video, live-streaming, and enterprise technology landscape.

• Proven SaaS Sales Experience: Demonstrated success in acquiring new SaaS customers, with a focus on enterprise accounts.
• French Language Proficiency: Fluent in French (written and spoken).
• Relevant Industry Knowledge: Experience selling enterprise software solutions within one or more of the following markets: online video, live-streaming, collaboration tools, CX platforms, payment, performance & analytics, or enterprise technology.
• Sales Methodology Expertise: Strong understanding of sales methodologies and best practices (e.g., MEDDIC, Challenger Sale).
• Exceptional Communication Skills: Excellent verbal, written, and presentation skills with the ability to effectively communicate with senior-level executives.
• CRM Proficiency: Proficient in using Salesforce.com or similar CRM platforms.
• Results-Oriented Mindset: Highly motivated, self-directed, and driven to achieve ambitious goals.
• Team Player: Collaborative and supportive team player with a positive attitude.

Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.