Remote Enterprise CSM (DACH) — Drive Data ROI

Atlan; United Kingdom; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading data platform company is seeking an Enterprise Customer Success Manager who will drive customer success for Fortune 500 firms and innovative startups. This role demands deep expertise in data governance and technology, and a passion for empowering clients through effective metadata management. Join a fully remote team committed to transforming how data teams collaborate and achieve their goals.

Benefits

Ownership from day one

Limitless growth opportunities

Access to a global data community

Qualifications

• Proven experience in Customer Success roles focused on data/technology solutions.
• Deep understanding of the data ecosystem and related technologies.
• Ability to drive renewals and identify expansion opportunities.

Responsibilities

• Guide data teams toward better collaboration in metadata management.
• Become a trusted advisor to customers.
• Drive high adoption and user satisfaction through training and onboarding.
• Inspire the global data community to embrace Active Metadata Management.

Skills

Customer Success

Data Governance

Data Quality

Technical Knowledge

Fluent in German

Fluent in English

Tools

Snowflake

BigQuery

Tableau

Looker

dbt

Job description

A leading data platform company is seeking an Enterprise Customer Success Manager who will drive customer success for Fortune 500 firms and innovative startups. This role demands deep expertise in data governance and technology, and a passion for empowering clients through effective metadata management. Join a fully remote team committed to transforming how data teams collaborate and achieve their goals.