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3,285

Customer Success jobs in United Kingdom

Senior System Architect

Complexio

City Of London
Remote
GBP 70,000 - 90,000
30+ days ago
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Customer Success Manager

Luminance

City Of London
On-site
GBP 80,000 - 100,000
30+ days ago

Director, Communications EMEA

Samsara

City Of London
On-site
GBP 80,000 - 100,000
30+ days ago

Join us at Varicon as Customer Support Representative

Black Nova Group

City Of London
On-site
GBP 25,000 - 35,000
30+ days ago

Senior Software Engineer II (Full Stack) - Release Management Team

Samsara

Greater London
Remote
GBP 125,000 - 150,000
30+ days ago
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Customer Value Client Partner - Escalations

Coupa Software

United Kingdom
On-site
GBP 100,000 - 140,000
30+ days ago

Community & Customer Marketer (Bókun)

Tripadvisor

Oxford
On-site
GBP 35,000 - 50,000
30+ days ago

Customer Success Manager

Appficiency Inc.

City Of London
Remote
GBP 35,000 - 55,000
30+ days ago
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Customer Success Manager

Nesuna Group Limited

United Kingdom
Remote
GBP 25,000
30+ days ago

Senior FP&A Consultant

Unit4

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Senior FP&A Implementation Consultant

Unit4

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Senior Full-Stack ML Engineer (Tech Lead), New Products

Samsara

Greater London
Remote
GBP 125,000 - 150,000
30 days ago

Partner Management Expert

SAP

Greater London
On-site
GBP 70,000 - 90,000
30+ days ago

Sales and Customer Success Manager – Commercial Finance – Fintech South of England

Business Money Promotions Ltd

City Of London
Hybrid
GBP 40,000 - 60,000
30+ days ago

Senior Software Engineer -Telematics/Global Compliance

Samsara

United Kingdom
On-site
GBP 50,000 - 70,000
30+ days ago

Account Manager - UK

Pixability

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Enterprise CSM: Onboarding, Upsell & Retention Leader

Zuum Transportation

Irvine
On-site
GBP 50,000 - 70,000
30+ days ago

Account Executive - UK & Nordics

Emplifi

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Enterprise Account Manager | SaaS Logistics

Raft

City Of London
On-site
GBP 50,000 - 70,000
30 days ago

Member of Technical Staff, Field Eng (London)

Cerebras

Greater London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Senior Software Engineer -Telematics/Global Compliance

Samsara

Greater London
Remote
GBP 70,000 - 90,000
30+ days ago

Senior Manager, Customer Success & Growth

DoorDash

City Of London
On-site
GBP 70,000 - 90,000
30+ days ago

German-Speaking CSM (Hybrid) — Drive AI-Driven Value

Zendesk

Shefford
Hybrid
GBP 45,000 - 65,000
30+ days ago

Regional Vice President Sales- EMEA

Glean

City Of London
Remote
GBP 90,000 - 130,000
30+ days ago

Sales Executive

HeyLuna

City Of London
Hybrid
GBP 56,000 - 67,000
30+ days ago

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Senior System Architect
Complexio
Remote
GBP 70,000 - 90,000
Full time
30+ days ago

Job summary

A leading AI technology firm in the UK seeks a System Architect to drive technology adoption and link initiatives to product vision. The role involves building a Technology Adoption Roadmap, supporting teams, and improving platform capabilities. Ideal candidates should have expertise in event-driven architecture and generative AI. This position embraces a remote-first approach, working with a globally distributed team to solve enterprise pain points.

Benefits

Remote-first work environment
Influence product direction
Join a distributed team

Qualifications

  • Deep knowledge of event-driven architecture required for continuous improvement.
  • Broad understanding of technologies, including generative AI, and ability to translate technology into business.
  • Strong communication skills to bridge understanding across roles and stakeholders.

Responsibilities

  • Set the direction for technology utilization across engineering.
  • Build and maintain a Technology Adoption Roadmap transforming strategy into implementations.
  • Provide direction and feedback to improve technology adoption and product features.
Job description

Complexio's Foundational AI works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently.

The System Architect drives the technology adoption on daily basis linking concrete initiatives and development activities to the technology target and product vision. In a continuous conversation with engineering, customer success and management concrete steps are identified, and technology requirements are captured supporting that product and platform evolves hand in hand.

Key Responsibilities
  • Set the direction for utilization of available technology and architecture components across engineering
  • Build and maintain a Technology Adoption Roadmap that transforms high level strategy and customer needs into concrete initiatives and implementations
  • Provide direction and feedback that helps us improve technology adoption, platform capabilities and product features
  • Continuous support to Pod Leads and Managers helping to build roadmaps, create plans and break projects into executable pieces of work
  • Architecture – deep knowledge and understanding of event-driven architecture required to facilitate the continuous improvement cycle
  • Technology – a broad understanding of technologies such as generative AI – and ability to translate technology into business
  • Communication – bridge understanding between multiple internal roles (including ops, engineers, data scientists and customer success managers), stakeholders, and customers
Success Factors
  • Pods integrates technology progression with clear steps in their 90-days roadmap/objectives
  • Technology language matures and becomes a common and aligned language
  • Customers understand Complexio architecture and technology, and how to translate this into value
  • Work with a groundbreaking AI platform solving real enterprise pain points
  • Help clients achieve measurable ROI through next-gen automation
  • Join a remote-first, globally distributed team backed by industry leaders
  • Shape the success function and influence product direction in a fast-scaling AI company
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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