Customer Service Representative jobs in United Kingdom

5 days in office,

with Financial Services experience

to £65,000This well established

Our client is looking for a Talent Development Specialist

We are looking for a Deputy Group Company Secretary

We are looking for an experienced Client Account Manager with at least 5 years’ experience in commercial energy, fuel cards or payments. The position requires an ability to build valued relationships across National Accounts and Fuel Card resellers, and develop strategies to grow the company's fuel volume and share in a saturated market. The role requires sound judgement for negotiation, analysis and financial evaluation to better the position of our client in the marketplace.

The role comes with car allowance, Bonus (approx £20%), 15% Pension and variety of other Benefits.

The role will predominately be field/home based with time spent travelling as appropriate to build and maintain relationships and ensure profitable growth. The ideal candidate would be Midlands based or in a central UK location to visit customers and occasionally attend the London office.

• Management of the UK Fuel Card offer:
  • Lead the development and execution of the UK Fuel Card business strategy to deliver sales/volume growth and maximise the company profitability from the Fuel Card function.
  • Maintain full accountability for matters relating to Fuel Cards.
  • Responsible for effective contract and relationship management
  • Implementing annual performance reviews and targets, product training and sales incentive schemes.
  • Lead negotiations for product sale/purchase agreements with Fastfuel resellers and other acceptance partners.
  • Support Retail Sales team with Fuel Card sector knowledge share to enhance the team’s ability to value sell to branded fuel supply contracts.
  • Support projects where applicable as guided by Senior National Account Manager
• Management of Retail supply contracts:
  • Responsible for managing performance and profitability of a portfolio of National Account groups/sites – branded and unbranded.
  • Develop Group strategies that manage relationships through effective contract management and negotiation, targeting volume and network growth.
  • Proactively target conversion opportunities as identified by Group strategies and the CAT Pipeline.
  • Ensure all deals are executed in a timely manner, accurately set up via Retail Contract Support and manage through the branding process (as appropriate).
  • Develop and maintain strong working relationships with National Groups to maximise potential through the identification of sources of value for business development and profit improvement.
  • Meet with National Groups stakeholders quarterly to review performance and develop action plan to establish future opportunities
  • Support projects where applicable as guided by Senior National Account Manager