Customer Service Representative jobs in Grande-Bretagne

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Electrical Sales Lead/Functional Electri

As Electrical Sales Manager, you'll play a vital role in driving the growth of ABB PAEN's electrical Services and Solutions. With a deep understanding of our offerings and the evolving needs of our customers, you'll lead strategic sales initiatives, nurture key accounts, and identify new opportunities that make a tangible impact. Your technical insight, commercial acumen, and collaborative mindset will be key to shaping solutions that deliver lasting value-for both ABB and our clients. If you thrive in a fast-paced, innovation-led environment and are ready to help run what runs the world, this is the role for you.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you?

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

- Work model: hybrid from our St Neots or Aberdeen locations {#LI-hybrid}

• Manage customer relationships to maintain and expand the opportunity funnel

• Generate new leads and convert them to orders

• Stay updated with market intelligence and industry knowledge to identify and act on changing trends

• Technically evaluate customer RFQs and develop tailored solutions

• Implement sales strategies to meet targets and drive growth

• Coordinate closely with Supply Chain to optimize supplier discounts and terms

• Use Salesforce and other tools for accurate reporting, forecasting and communication

• Collaborate across ABB teams to ensure successful project execution

• Adhere to ABB's integrity, safety, and quality standards

• Willing to travel nationally and internationally to meet customer and business needs

Qualifications for the Role

• Degree in Engineering, Technical discipline, or Project Management Certificate

• Proven experience in electrical systems and technical sales

• Proven track record in managing RFQs, scope, vendors, and negotiations

• Strong understanding of integrating electrical systems with control/telecoms

• Market awareness and ability to interpret trends to create winning strategies

• Excellent communication skills-verbal and written

• Collaborative, self-driven, with a passion for professional growth

• Willingness to travel and meet clients face-to-face

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Company car or cash for car allowance
• Private medical cover
• Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

EVP Hashtags

#RunwithABB

#ABBCareers

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.