Mortgage Services Sales Manager

WILLIAM H BROWN; Norwich; On-site; GBP 70,000; Full time

Job summary

A nationwide estate agency is looking for an experienced Mortgage Services Sales Manager to manage a team across multiple branches. The ideal candidate will lead the certification of Mortgage Consultants, support their development, and ensure compliance with regulations. This role offers an OTE of £70k and an excellent benefits package, including a car allowance and private health care.

Benefits

Competitive Basic Salary

Commission

Car allowance / company car

Private Health Care

Pension

Generous Holiday entitlement

Company discounts

Fantastic training & development

Qualifications

• Proven track record in sales leadership within Mortgage services.
• Experience in leading and motivating sales teams.
• Knowledge of Financial Services core products.

Responsibilities

• Retain, recruit, train and manage a team of Mortgage Consultants.
• Support recruitment and development of Mortgage Consultants.
• Implement and evaluate business plans for revenue growth.

Skills

Sales leadership

Mortgage services knowledge

E-commerce knowledge

Team management

Customer service focus

Education

CeMAP qualification or equivalent

Job description

Mortgage Services Sales Manager

We have a rare opportunity for an Experienced Mortgage Advisor looking to progress their career. This role will cover 7 of our William H Brown branches across the North Norfolk area and could be a real career starter for the right individual.

This fantastic opportunity will offer an OTE of circa £70k and an excellent benefits package.

The role will see you effectively retain, recruit, train and manage a team of Mortgage Consultants with all levels of experience, providing an effective and efficient mortgage advisory service to customers in line with company policies, procedures, directives and statutory rules and regulations.

What’s in it for you?

• Competitive Basic Salary
• Commission
• Car allowance / company car
• Private Health Care
• Pension
• Generous Holiday entitlement
• Company discounts
• Fantastic training & development

Key responsibilities

• This role is responsible for the certification of those MSC’s under their span of control.
• Develop a team of Mortgage Consultants to achieve their personal business objectives and specific performance and quality standards set by the company.
• Support the recruitment, development and retention of Mortgage Consultants in line with the Company’s recruitment plan.
• Work closely alongside Estate Agency colleagues and the New Homes team to ensure a consistent and joined up approach is adopted in respect to all business development activities, ensuring that first appointment volumes are delivered in line with the business plans at all times.
• In conjunction with the Divisional Mortgage Services Director, implement, monitor and evaluate business plans to achieve the required growth in revenue from a range of income streams.
• Ensure that team members maintain best practice and adhere to all relevant legislation, promoting a consistent, high quality, customer-focused approach to business processes ensuring that the principles of Treating Customers Fairly (TCF) are adhered to at all times.
• Work closely with the Divisional Mortgage Services Director and the Training Team to continually review the training and development needs of team members.
• Deliver a challenging and rewarding environment which encourages staff to continually add value, improve ways of working and develop and grow personally.

Background, Experience and Qualifications

• CeMAP qualification (or industry recognised equivalent) is a requirement for the role.
• Proven track record of being a sales leader with Mortgage services.
• Excellent level of technical and e-commerce knowledge particularly relevant to the housing and mortgage market.
• Experience in leading, developing, motivating and influencing sales people in a customer facing environment.
• An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance.
• Working knowledge of how to identify and maximise business opportunities within the estate agency environment.
• Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
• A good level of technical and e-commerce knowledge in order to train Mortgage Consultants to promote our services efficiently and effectively using a mortgage sourcing software solution.

MS02963