Customer Service Representative jobs in Regno Unito

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Location: South West England (Remote with regional travel)

Contract Type: Permanent, Consultancy or Fixed-Term (flexible options)

Salary: Competitive + Commission + Benefits

We’re supporting a rapidly growing specialist services provider in their search for a Sales Manager to lead regional expansion across the South West of England. The company delivers drainage and wider hard FM services to both commercial and domestic clients – including CCTV surveys, pump maintenance, wastewater management, plumbing, M&E, heating, and fire safety systems.

This role offers a unique opportunity to shape and scale a regional presence for a business with strong roots in the South East, an annual turnover of £5m, and ambitious growth plans.

The Role

As Sales Manager, you’ll take ownership of business development activity in the South West – winning new contracts, developing partnerships, and building long-term client relationships. While drainage industry experience is highly desirable, we’re also open to candidates from hard FM or utilities backgrounds who understand the challenges and opportunities in delivering technical services to public and private sector clients.

Key Responsibilities:

• Drive new business across drainage and hard FM services by securing contracts with FM providers, property managers, local authorities, and private sector clients
• Develop a strong sales pipeline and convert leads into lasting relationships
• Identify opportunities to grow the company’s footprint in untapped or underserved markets
• Lead bid preparation, tender submissions, and proposals that align with client needs
• Collaborate with the operations team to ensure smooth mobilisation and service delivery
• Represent the company at regional events, trade forums, and industry networking opportunities
• Provide insight and feedback on market conditions, competitor activity, and pricing strategy

About You:

• Proven track record in sales, business development, or account management
• Experience in drainage, hard FM, or utilities sectors
• Confident working independently, with the ability to manage the full sales cycle
• Strong commercial acumen and a consultative approach to solution selling
• Knowledge of bidding and tendering processes
• Excellent interpersonal, negotiation, and presentation skills
• Motivated to help grow a regional presence from the ground up

What’s on Offer:

• Competitive salary with performance-based commission
• Flexible working arrangements (remote with regular site/client visits)
• A high-impact role in a fast-growing SME
• Supportive leadership team and collaborative culture
• Opportunity to shape strategic growth in a new region
• Professional development and career progression

This is a fantastic opportunity for a driven Sales Manager ready to take ownership of a growth territory. Whether you come from a drainage, technical FM, or utilities background – if you have the energy and expertise to build something from the ground up, we’d love to hear from you.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.