Customer Service Representative jobs in United Kingdom

• Consultant level
• Cambridge (Mixture of home, office and client sites)
• Permanent
• Full time with flexible hours and hybrid working

Gleeds is seeking a motivated Commercial Manager to join our expanding team supporting the delivery of nuclear new‑build projects that will play a part in powering Britain's sustainable future. These landmark developments are central to the UK's energy independence, economic growth and transition towards a more sustainable, low‑carbon future.

• Management of contracts from inception to completion
• Operating with NEC form of contract such as Option A, B, C and E as well as bespoke form of contract
• Stakeholder engagement across a portfolio of projects
• Issuing/reviewing early warning notices
• Priced and assessed compensation events
• Monthly commercial reporting
• Management of contractor and subcontractor accounts
• Updating risk registers
• Reviewing programmes
• Issuing payment certs and valuation assessment of the works
• Ensuring work is done to specification and to cost

• Relevant experience in Quantity Surveying/Commercial Management, experience in the Nuclear / Civil engineering / Engineering (Including Service Contracting) sectors is desired but not essential.
• Excellent communication skills both written and verbal are ideal. Methodical way of thinking and approach to organisational skills and the ability to adapt quickly. Excellent problem, negotiating, finance and numeracy skills are also beneficial.
• Ideally HNC, HND or Degree qualified in a Cost Management, Construction Law, or similar / relevant discipline, or in some case applicants with an alternative background (e.g.: Engineering) may be considered.
• Professional qualifications and/or membership of the RICS, CIOB, CICES, CIPS or other relevant Chartered Institute are desirable, and will be supported if not already attained.

• Clear opportunities to develop and grow your career through training and further qualifications
• Fantastic networking opportunities to grow your personal brand and expand your understanding of the industry
• Generous holiday allowance plus the option to purchase additional days through the holiday purchase scheme.
• Highly competitive salary and the opportunity to increase this through continuous reviews
• Employee Assistance Programme to ensure your health and personal well‑being comes first
• Our global travel scholarship programme gives you the unique opportunity to gain global experience
• Flexible working arrangements to ensure you have a healthy work‑life balance
• Volunteering opportunities to engage with your local community or charitable organisations
• Unparalleled support from central teams and a company that is recognised as a Great Place to Work certified employer

Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment.