Customer Service Manager jobs in Großbritannien

Are you looking for a new sales opportunity, but don’t want to sacrifice your commission whilst you get up and running? Not a problem – at NWF Fuels you earn commission from day 1!

If you thrive in a work hard, play hard environment and enjoy outbound dials but less interested in the account management side of sales – this is the role for you!

• Realistic OTE £35k per annum
• Monday to Friday – No evenings, weekends or bank holidays!
• 33 days holiday with the option to buy more
• Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Progression! A clear path to levelling up within our sales structure exists alongside wider progression opportunities across the wider group that has 2 other businesses
• Incentives such as vouchers, time off, dining and more!
• Extensive training opportunities with funded accredited courses
• On-site gym
• Medicash private healthcare
• Extensive coaching and mentoring throughout your sales career with NWF
• Long service awards
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking

• Sourcing leads from many platforms including Google, Yell, Linkedin etc
• Outbound dialling prospective customers engaging in conversation and effective questioning to understand their fuel card requirements
• Confidently answer customers questions around NWF Fuel products with a view to closing the sale on the call and issuing them with a fuel card
• Nurturing the customer through the fuel card activation process
• Passing new customers over to a dedicated account manager who handles any future queries

• Previous experience in a lead generation or other sales role would be advantageous
• Resilience – any successful salesperson needs to be resilient, the ability to pick the phone up again after a morning of ‘thanks but no thanks’
• Confident telephone manner, excellent communication skills with the ability to listen effectively and negotiate when required
• Comfortable working to targets – it doesn’t matter that you haven’t sold our products before, most people haven’t, drive for success is what matters!
• Competitive – we want there to be friendly competition across our sales teams to push each other to be better, the regular incentives help too!
• Ability to pick up new computer systems – they’re super user-friendly!

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes NWF Fuels different? Our commitment to the customer and our focus on service is what sets us apart in the market, and our people are the driving force! We supply a range of fuel related products throughout the UK to domestic, agricultural, commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.