Customer Service Manager jobs in United Kingdom
IT Client Partner - ServiceNow Practice - London
Infosys Limited
Customer Care Advisor - Christmas Temp (Full Time)
L'occitane
MIU MIU Client Advisor Shoes, Bond Street
Prada
Customer Service Representative - Engineering
Mana Resourcing Ltd
Customer Consultant-Seasonal 8hrs
THE BODY SHOP
Customer Relationship Manager - South of England
Barchester Healthcare
Christmas Customer Advisor - Zone A
Boots Opticians
One Stop - Customer Service Assistant
One Stop
Connect with headhunters to apply for similar jobsPrivate Client Partner, London 250,000+
Motus
Banking Job-Mandarin speaking Banking Hall Customer Service Associate-London-ww
People First Team Japan/ピープルファーストチームジャパン
Customer Assistant - Service & Safety - Gyle
Marks and Spencer
Customer Sales Advisor
Dingo Recruitment Ltd
Customer Advisor – Argos
Sainsbury's
Liz Earle - Customer Advisor
Boots Opticians
IT Kundendienstmitarbeiter (m/f/d) - IT Customer Service Representative with German
Capita
Customer Care Maintenance Technician - Site based
ZipRecruiter
Customer Care Representative (Order Management)
Danaher
Customer Service Assistant
MCR Property Group
Customer Service Advisor
Nurtur
Classroom Support Assistant (CSA)
TipTopJob
Customer Care Executive
Octopus Energy
IT Client Partner - ServiceNow Practice - London
Job summary
A global technology consulting firm in London seeks an Associate Practice Engagement Manager for their ServiceNow Practice. The role involves driving sales, managing client interactions, and leading negotiations to build the ServiceNow pipeline. Ideal candidates will have strong consultative selling skills and expertise in ServiceNow. This position offers the opportunity to work in a diverse and inclusive environment, aiming to exceed revenue targets.
Qualifications
- Proven experience in consultative selling.
- Strong analytical skills for competitive market research.
- Ability to engage diverse groups.
Responsibilities
- Enable ServiceNow growth by consultative selling.
- Generate pipeline and exceed revenue targets.
- Lead proposal development and negotiations.
Skills
IT Client Partner - ServiceNow Practice - London Associate Practice Engagement Manager
Location - London
- Enable service offering (ServiceNow) growth by adding new logos and expanding offering at existing customers by consultative selling
- Collaborate with Vertical Sales leads for deal wins and solutions
- Run proactive campaigns (internal & external) for ServiceNow offerings
- Generate pipeline and exceed revenue targets for the ServiceNow Practice
- Manage interactions with Client, ServiceNow Field Sales and other stakeholders during the sales cycle (Prospecting, solution presentation and contract discussions)
- Sales Planning & Review: Provide data points and create a realistic sales plan
- Market Development: Competitive analysis and Market research to increase the ServiceNow pipeline for Infosys
- Customer Prospecting: Provide client introduction and context
- Opportunity identification & Qualification
- Proposal Development: Lead proposal & SOW reviews working closely with SMEs, Internal stakeholders and customers
- Lead and own proposal Negotiation & Closure
- Campaigns: Lead marketing events (internal & external) to generate new revenue pipeline
- Relationship Management with existing client stakeholders and drive upsell opportunities
- In-depth knowledge of ServiceNow, ability to engage diverse groups
- Social Selling & Networking
- Expert in negotiating & closing deals
- Number on New Logos added
- Total Contract Value signed
- Number of opportunities anchored
- Revenue generated from upsell opportunities
- Number of campaigns
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
