Customer Service jobs in United Kingdom

Airport Security Officer

Apply now and join us from March ’26 onwards

• Terminal Security team
• London Stansted Airport
• £15.35 per hour (£13.85 p.h. during initial 3-month probation period.)
• Additional allowances, including shift pay, will also be applicable, according to the shift worked
• Different contract types available
• From 20 hours per week. Contracts will require flexibility and will cover a range of hours and weekends

Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 12,000 jobs onsite and generates around £7.75bn each year for the region.

There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, we are now moving into the next phase of growth, with permission granted to increase the airport’s capacity to 43 million passengers per year.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including :

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free VirtualGP service, available 24 hours a day, 7 days a week
• Care Concierge service

We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way.

Together, we are the Journey Makers.

Security Officers are one of the most vital roles in the airport, ensuring that all passengers have a safe and enjoyable journey.

• Conducting hand searches of customers and cabin luggage as required in Security
• Operating high-tech security equipment such as X-Ray machines and body scanners
• Patrolling our terminal and manning posts
• Checking of staff ID cards and customer boarding cards before entering the security area
• Delivering great service to our customers

No security experience is required as we pride ourselves in offering full training, but you will ideally have experience of working in a customer focused environment. Naturally, we want to see enthusiasm, a proactive attitude and your ability to deliver excellent customer service. As the face of MAG, we need you to be well presented, punctual and focused on attention to detail.

Please note, all candidates must have perfect colour vision and the role will require long periods of standing, bending, walking and manual handling.

If you’re successful you will be made a conditional offer subject to Pre-Employment checks and passing your initial four week training course (40 hours - Monday to Friday) which is fully paid. Our checks include : A Criminal Record Check, 5 years employment history and Counter Terrorism Check. You will also be required to attend a face to face medical appointment.

Due to the nature of our security checks, we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years.