Customer Service jobs in Regno Unito

We are so much more than an energy company. We are a family of brands revolutionising how we power the planet. We’re energisers – one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels while living our powerful commitment to igniting positive change in our communities. Here you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.

At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years, but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.

We need White Goods engineers to join our team of experienced engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in British Gas’ Service Promise of same‑day fix for our customers.

Base Salary is £38,589 with uncapped OTE – £47,000 is a realistic expectation through our fantastic field reward scheme. London weighting applied where applicable.

You will be attending customers’ homes to repair and maintain an array of white goods and appliances. You will receive plenty of support from our managers, mentors, and engineer colleagues, but some of the jobs can be challenging and you will need a minimum of 2 years on‑the‑job experience to tackle most jobs.

Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves. In addition to your technical expertise, your customer‑service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first‑time fix for your customer.

We’re not a perfect place, but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

Visit the link below to discover why we’re a great place to work and what being part of “more” means for you.

morethanacareer.energy/britishgas

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non‑negotiable, and your ambitions are our priority.