Customer Service jobs in Gran Bretaña

• Type: Permanent

My client is seeking an organised and proactive Production Planner to join our team.

This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments.

The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-paced production environment.

Key Responsibilities:
Production Planning:
Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency.

Stock Control:
Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages.

Collaborate with procurement to ensure timely ordering of materials.

Systems & Data Management:
Utilise ERP and production planning systems to manage workflows, update schedules, and generate reports.

Maintain accurate production and inventory records.

Cross-Functional Coordination:
Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time.

Communication & Collaboration:
Work closely with production supervisors, warehouse staff, and customer service representatives to address scheduling changes, delays, or urgent priorities.

Continuous Improvement:
Identify process inefficiencies and contribute to ongoing improvements in planning, inventory management, and interdepartmental communication.

Key Requirements:
Proven experience in production planning, scheduling, or a similar role in a production, manufacturing or supply chain environment

Strong knowledge of inventory and stock control practices

Proficient in using ERP/MRP systems and Microsoft Office

Excellent organisational and time management skills

Strong interpersonal and communication skills

Ability to work under pressure and adapt to changing priorities

High attention to detail and problem-solving abilities

Preferred Qualifications:
Experience with ERP/MRP systems Such as SAP, Oracle, NetSuite, etc.

Background in a component-based business would be ideal but any production/manufacturing experience would be relevant and transferable

Relevant certifications in the supply chain, production planning, or inventory management

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.

If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.

This does not need to be formatted in the same manner.

In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.

Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

• Start: 14/06/2025
• Location: West Malling, England
• Type: Permanent
• Industry: Other