Customer Service jobs in Grande-Bretagne

We are looking for a Delivery Driver to join the Frontier team, based at Honingham on a permanent, full-time basis.

You will be carrying out day-to-day activities of the site; to assist in the delivery of high standards of safety, quality and operations whilst being a part of a team that operates with integrity and accountability while delivering a high standard of customer service.

• Competitive salary
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Up to two days paid volunteer leave per year (only applicable to permanent employees)
• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women’s network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

• Good communicator with the ability to consult with all team members and site management team
• Able to work under pressure and to deadlines whilst maintaining Frontier’s ICE values
• Adapts quickly and successfully to accommodate changing business and customer needs, whilst providing a responsive customer focussed service
• Works to accommodate the seasonal nature of Frontier’s business (peak periods are March to June and September to November)
• Adopts a customer first mindset while ensuring that compliance is maintained at all times that where relevant all internal procedures are adhered to at all times
• The ability to work collaboratively with others and to work, at times, without supervision
• A full UK driving license + Category C driving licence
• ADR & CPC – training can be provided for the right candidate
• Forklift/reach truck licence preferred but not essential as training can be provided

As a Delivery Driver your role will involve:

• Correctly delivering a range of agricultural products to farm (manual handling will be required)
• Working with our office and stores teams to pick and plan delivery routes
• Conducting vehicle checks
• Maintaining high standards of customer service whilst being the face of the company
• A strong focus on Health and Safety
• Assisting in all site’s operational areas outside of peak times
• Deliver crop protection products and seed safely and professionally throughout Norfolk and Suffolk
• Provide excellent customer service during all deliveries and interactions
• Work within a COMAH Crop Protection warehouse, following all safety and compliance procedures. Full training will be provided
• Support and assist in the warehouse, including learning day-to-day warehouse processes and operations
• Operate vehicles in line with Frontier procedures and legal requirements
• Assist wider on-site teams with general duties as required

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date.

We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Our business approach is underpinned by our core values – Integrity, Customer First and Expertise – or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.