Customer Service Adviser jobs in Gran Bretaña

Job Reference: Ref-28560/8
Location: Belfast
Employment: Part-Time Permanent
Closing Date: 23 October 2025 12:00 am

Hours: 1x 8hrs

Purpose

• Provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
• Assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• Assist in customer relations by maintaining excellent customer service at all times, including up-to-date knowledge of store products on display
• Identify selling opportunities and act on these
• Assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• Ensure that stock is controlled and merchandised to Company standards at all times
• Assist with promotional set up
• Ensure that the premises are safe and secure at all times
• Comply with the Company regulations with regard to cash handling and administration
• Comply with all health and safety information and ensure compliance with all licensing and trading standards legislation
• Perform any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate

Skills & Experience - Essential

• Three months' previous experience in a retail environment
• Communication Skills: proven ability to communicate effectively with internal and external customers
• Customer-focused: maintain a professional level of customer service at all times
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive, and enthusiastic attitude
• Good standard of dress and appearance: clean and well-groomed
• Good team player with the ability to work in a team environment

Skills & Experience - Desirable

• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

We are an equal opportunities employer.