Commercial Manager - Personal Lines (Motor)

Chartered Institute of Procurement and Supply (CIPS); Norwich; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A major insurance provider is seeking a Commercial Manager to drive growth and profitability in the car insurance market. Responsibilities include managing P&L performance, developing strategies for profitable growth, and collaborating with stakeholders. The ideal candidate has a strong understanding of motor insurance and experience in delivering customer improvements. This role offers a competitive salary and generous benefits, including a pension scheme and flexible working options.

Benefits

Bonus opportunity - 10% of annual salary

Generous pension scheme

29 days' holiday plus bank holidays

Private Medical Benefit

Discounts on Aviva products

Free Aviva shares through Matching Share Plan

Supportive policies including parental leave

Flexible benefits including cycle to work

Paid volunteering days

Wellbeing support and tools

Qualifications

• Growing understanding of Car Insurance dynamics.
• Experience in delivering customer and trading improvements.
• Ability to challenge the status quo.

Responsibilities

• Manage P&L performance and commercial targets.
• Develop and execute profitable growth strategies.
• Identify performance trends to inform decisions.
• Collaborate across functions to deliver change.
• Monitor market dynamics for competitiveness.

Skills

Understanding of motor insurance

Stakeholder management

Data analysis and translation into actions

Proficiency in Excel and PowerPoint

Commercial awareness

Job description

Commercial Manager - Personal Lines (Motor Insurance)

Norwich, Leeds, York, Bristol, Glasgow, London or Manchester

£45k - £55k (dependent on experience)

Do you have a growing understanding of Car Insurance dynamics and the energy to challenge how it works? Are you commercially minded and able to spot gaps in customer propositions? We're looking for a Commercial Manager to join our Retail Personal Lines team, with a focus on driving growth and profitability in the Car insurance market.

About the Role

As a Commercial Manager, you'll play a key role in shaping and delivering our strategy to become the UK's leading personal lines insurer. You'll be responsible for managing the performance of one of our flagship motor brands, using insight and innovation to drive commercial outcomes.

You'll work across a wide range of stakeholders to identify opportunities, optimise propositions, and lead initiatives that improve customer and financial performance.

What You'll Be Doing

• Take ownership of P&L performance and delivering against commercial targets
• Developing and executing proposition strategies to support profitable growth
• Using data and insight to identify performance trends and inform trading decisions
• Working with virtual teams and collaborating across functions to deliver change
• Monitoring market dynamics and adapting strategies to stay competitive

What We're Looking For

• Strong understanding of how motor insurance works
• Experience of delivering both customer and trading improvements
• The ability to translate data into actions
• Growing stakeholder management and influencing skills
• Confidence in challenging the status quo and being happy 'failing fast'
• Proficiency in Excel and PowerPoint for analysis and communication

What you'll get for this role

• Salary of Circa £45,000 - £55,000 (depending on location, skills, experience and qualifications).
• Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days' holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.