Senior Digital Account Manager

Michael Page (UK); Newcastle upon Tyne; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A leading marketing and agency services firm in Newcastle upon Tyne is seeking a Senior Account Manager to manage client relationships and oversee marketing campaigns. The ideal candidate will excel in client satisfaction and communication, with a strong background in marketing. This position offers a competitive salary of £35,000-£38,000, a performance-related bonus, and flexible working conditions.

Benefits

Performance-related bonus up to £9,000

Flexible working arrangements

Professional growth opportunities

Qualifications

• Strong background in marketing and account management within a marketing agency.
• Proven ability to build and maintain client relationships.
• Experience in coordinating and delivering marketing campaigns.

Responsibilities

• Manage and nurture client relationships to ensure satisfaction and retention.
• Oversee the planning and execution of marketing campaigns.
• Provide strategic advice to clients for business growth.

Skills

Client relationship management

Marketing campaign coordination

Communication skills

Problem-solving skills

Organisational skills

Job description

Love digital marketing and have solid experience as an Account Manager? Enjoy working with both B2C and B2B clients in all kinds of industries?

About Our Client

A growing organisation within the business services industry, this company has established a reputation for delivering high-quality marketing and agency services. With a medium-sized team, they focus on fostering impactful client partnerships while maintaining a collaborative and professional environment.

Job Description

• Manage and nurture client relationships to ensure satisfaction and retention.
• Oversee the planning and execution of marketing campaigns, ensuring alignment with client objectives.
• Provide strategic advice to clients, identifying opportunities for business growth.
• Coordinate with internal teams to ensure timely and effective project delivery.
• Monitor campaign performance and prepare detailed reports for clients.
• Conduct regular client meetings to review progress and discuss upcoming initiatives.
• Identify and resolve any issues that may arise during project execution.
• Support the business development team in identifying new opportunities.

The Successful Applicant

A successful Senior Account Manager should have:

• A strong background in marketing and account management within marketing agency.
• Proven ability to build and maintain client relationships.
• Experience in coordinating and delivering marketing campaigns.
• Excellent communication and presentation skills.
• A results-driven approach with a focus on client satisfaction.
• Ability to work collaboratively with internal teams and stakeholders.
• Strong problem-solving and organisational skills.

What's on Offer

• A competitive salary of £35,000-£38,000 per annum, depending on experience.
• Performance-related bonus of up to £9,000 annually.
• Flexible working arrangements, including three days a week in the Newcastle office.
• Opportunities for professional growth within the business services industry.
• A collaborative and supportive work environment in the North East.

If you are a motivated Senior Account Manager looking to make an impact, apply today!