Customer Experience Manager jobs in United Kingdom
Store Operations Leader: Customer Experience & KPIs
Sainsbury's
Head of Customer Experience & Service Delivery
Michael Page (UK)
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Ralph Lauren Corporation
Retail Floor Manager — Customer Experience Leader
Sézane
Ralph Lauren Senior Digital Customer Experience Manager
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Lead Customer Experience Manager
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Head of Customer Experience & Strategic Operations
Toyota Financial Services (UK) PLC
Customer Experience Advisor – Retail Banking (Branch)
Santander USA
Customer Experience Advisor | S1 | Retail Banking | Newcastle Branch
Santander USA
Customer Experience Advisor, Retail Banking (Branch)
Santander USA
Customer Experience Advisor | S1 | Retail Banking | Guildford Branch
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Customer Experience Advisor – Retail Banking (Piccadilly)
Santander USA
Store Operations Leader: Customer Experience & KPIs
Job summary
A leading UK grocery retailer is seeking a Customer & Trading Manager to oversee store operations and ensure excellent customer service. The ideal candidate will have experience in a fast-paced retail environment, possess strong leadership skills, and be able to manage team performance and operations independently. This role offers competitive pay and numerous benefits, including a discount card, annual bonuses, and wellbeing support.
Benefits
Qualifications
- Track record of delivering excellent customer service and coaching.
- Experience leading a team in a fast-paced environment.
- Operational leadership in absence of senior management.
Responsibilities
- Ensure the store runs efficiently as the sole manager.
- Manage team performance and conduct disciplinary actions.
- Collaborate with a small team for daily operational tasks.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.