A leading energy consultancy in the UK is seeking an Energy Specialist to support customers in navigating their energy needs. You will resolve queries, enhance customer experiences, and contribute to a collaborative team environment. The role offers flexibility between full-time and part-time hours with comprehensive benefits, including a market-leading pension scheme and customizable perks. Candidates should have a passion for the energy industry and strong communication skills.
Leistungen
25 days holiday plus bank holidays
Market-leading pension scheme
Customizable benefits
Discounted gym membership
Life assurance
Tech vouchers
Experience days
Qualifikationen
Passion for the energy industry and a desire to make a positive difference.
Enthusiasm for delivering great customer experiences and value.
Ability to work collaboratively as part of a supportive team.
Aufgaben
Support customers by phone and digital channels, listening to understand their needs.
Take ownership of customer journeys, resolving queries from start to finish.
Spot opportunities to simplify processes or improve customer experience.
Kenntnisse
Customer service
Problem-solving
Communication
Team collaboration
Adaptability
Jobbeschreibung
A leading energy consultancy in the UK is seeking an Energy Specialist to support customers in navigating their energy needs. You will resolve queries, enhance customer experiences, and contribute to a collaborative team environment. The role offers flexibility between full-time and part-time hours with comprehensive benefits, including a market-leading pension scheme and customizable perks. Candidates should have a passion for the energy industry and strong communication skills.
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