Inside Sales Representative

Fortinet, Inc.; City of Westminster; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading cybersecurity firm is seeking an Inside Sales Representative in London. This role involves developing and qualifying leads, managing customer relationships, and achieving sales targets. You will work part-time from home, utilizing Salesforce to manage opportunities. The ideal candidate should have a proven sales track record in the IT industry. The position offers an exceptional sales package and opportunities for career progression. Join a dynamic team today to help drive success.

Qualifications

• Proven sales track record within an inside sales role ideally within the IT Industry.
• Knowledge of SFDC/Salesforce.com is advantageous.
• Ability to deal with ambiguity and work independently.

Responsibilities

• Develop and qualify new lead opportunities to drive increased revenue.
• Generate prospective customers through calls and lead qualifications.
• Build relationships with channel partners and distributors.
• Manage all leads accurately via Salesforce.com.
• Achieve all set targets and KPIs.

Skills

Sales experience within IT industry

Communication capabilities

Time and activity management

Relationship building

Goal oriented

Tools

Salesforce.com

Job description

We are seeking upbeat, focused and well-organized individuals to help us achieve our future goals and remain a leader in our field. This requires exceptional individuals who can share and understand our passion for success. By working with a team of External Account Managers, on a defined territory, or a defined account list, you will work as part of the "account team" to effectively engage the market to increase revenues and margin within your region / accounts. This will be achieved by identifying incremental revenues within new customer opportunities, and by maintaining and increasing revenues within existing accounts. The role of the Inside Sales Representative is based from our London office, 4 days a week with 1 day remote. This is a revenue generating and revenue closing role. In return, the right candidates will benefit from an exceptional sales package and fantastic career progression within Fortinet.

Responsibilities

• Develop and qualify new lead opportunities to drive increased revenue opportunity in specific target vertical markets
• Generating prospective customers through "warm and cold calling" and lead qualification from marketing leads, telemarketing services, and web
• Build relationships with specific channel partners and distributors who are relevant to your accounts and opportunities
• Develop end user relationships to help support large and complex client opportunities
• Accurate management of all leads, opportunities and associated data via the CRM tool - Salesforce.com (SFDC) and update all activity within SFDC
• Develop, learn and communicate specific sales propositions to end user customers.
• Attainment of all set targets and achievement of KPI's
• Keep up-to-date knowledge of the industry, as well as the competitive posture of the company
• Joint strategic and tactical planning with your Account Manager, assisting in account research, annual report analysis, account plans and QBRs, as well as constructing proactive proposals and preparation of customer presentations and demos to be delivered virtually
• Address any escalations and customer satisfaction issues / requests in a timely manner
• Perform other duties and projects as assigned, such as quoting ad-hoc reporting / analysis of the sales district to support the growth or our business
• Provide all other tasks associated with account management - arrangement of evaluations, licenses, renewals and quotations etc
• Provide accurate forecasting along with your Account Manager, and be able to provide a forecast of your business while your Account Manager is absent
• Manage the end-to-end sales cycle on all smaller opportunities, including the management of "renewals"
• Take ownership of specific marketing campaigns which are being run for your region / accounts, utilizing the Telemarketing Team for initial calling. Be able to feedback the success to the broader sales and marketing team
• "Stand-in" cover for when your account manager is out of the business. This will include, but not limited to forecast reviews, QBR's and being available as the first point of contact for your accounts and channel partner
  Must be motivated, a self-starter, and be able to deal with ambiguity.
• Excellent communication capabilities and attention to detail
• Ability to quickly build productive relationships in a fast-paced, high-performance environment
• Well organized with effective time and activity management skills to manage a diverse, high-volume workload
• Goal orientated with the ability to exceed targets and KPI's
• Able to work independently as well as part of a team

Preferred Skills / Qualifications

• Proven sales track record within an inside sales role ideally within the IT Industry - security, networking or cloud
• SFDC / Salesforce.com knowledge advantageous