Tech-Savvy Customer Support Specialist (Part-Time)

Ee; Wallsend; Hybrid; GBP 13,000 - 14,000; Part time

Job summary

A leading telecommunications company in the UK is seeking individuals for a part-time Customer Service Technical role. In this position, you will assist customers with broadband technology queries and support them through various issues. No specific experience is necessary, as training will be provided. This role offers a competitive salary with additional incentives, flexibility in scheduling, and various employee benefits aimed at fostering a supportive working environment.

Benefits

Access to online GP

Paid carer's leave

Family leave benefits

Discounts on EE & BT products

Career development support

Season ticket travel loan

Volunteering days

Optional private healthcare and dental

Qualifications

• Ability to communicate calmly and effectively with customers.
• Flexible schedule to accommodate personal commitments.
• No specific experience required, but helpfulness is essential.

Responsibilities

• Assist customers with broadband tech-related queries.
• Provide ongoing support for customer issues.
• Maintain a positive relationship with customers.

Skills

Problem-solving

Interpersonal skills

Tech-savviness

Job description

A leading telecommunications company in the UK is seeking individuals for a part-time Customer Service Technical role. In this position, you will assist customers with broadband technology queries and support them through various issues. No specific experience is necessary, as training will be provided. This role offers a competitive salary with additional incentives, flexibility in scheduling, and various employee benefits aimed at fostering a supportive working environment.