10,000+

Customer Care Representative jobs in United Kingdom

Customer Care Manager – Luxury New Build Homes

Elvet Recruitment

Tees Valley
On-site
GBP 60,000 - 80,000
9 days ago
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Customer Care Manager

Elvet Recruitment

Tees Valley
On-site
GBP 60,000 - 80,000
9 days ago

Client Administrator – 6 month FTC

Evelyn Partners

Birmingham
Hybrid
GBP 60,000 - 80,000
9 days ago

Customer Service Assistant - Co-Op

OneRetail

Bournemouth
On-site
GBP 40,000 - 60,000
9 days ago

Out-of-Hours Customer Service Advisor – Lincoln

Essential Employment

Wollaton
On-site
GBP 40,000 - 60,000
9 days ago
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Customer Service Advisor - Out of Hours

Essential Employment

Wollaton
On-site
GBP 40,000 - 60,000
9 days ago

Client Service Specialist - Commercial Insurance

Stryker Corporation

Glasgow
Hybrid
Confidential
9 days ago

Customer Service Advisor - Mitcheldean

Assurant

Mitcheldean
Hybrid
GBP 20,000 - 24,000
9 days ago
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Broadband Tech Support Specialist - Networking & Customer Care

Daisy Communications

Sheffield
On-site
GBP 24,000
9 days ago

Customer Service Advisor

Ee

Chilton Lane
On-site
GBP 25,000 - 26,000
9 days ago

Customer Relations Specialist – Complaints & Data (Hybrid)

First Central

Haywards Heath
Hybrid
GBP 24,000 - 30,000
9 days ago

Customer Service Advisor

Ee

Picton
On-site
GBP 25,000 - 26,000
9 days ago

Luxury Client Advisor – In‑Store & Omni‑Channel

OTB

Greater London
On-site
GBP 25,000 - 35,000
9 days ago

Client Advisor - Selfridges

OTB

Greater London
On-site
GBP 25,000 - 35,000
9 days ago

Client Advisor

Global Payments

Greater London
On-site
GBP 70,000 - 90,000
9 days ago

Customer Service Advisor

Ee

Northallerton
Hybrid
GBP 25,000 - 26,000
9 days ago

Customer Service Advisor

Ee

Thornaby-on-Tees
On-site
GBP 25,000 - 26,000
9 days ago

Customer Service Advisor

Ee

Eggleston
On-site
GBP 25,000 - 26,000
9 days ago

Customer Service Advisor

Ee

Eaglescliffe
On-site
GBP 25,000 - 26,000
9 days ago

Customer Service Advisor

Interaction Recruitment

Costessey
On-site
GBP 40,000 - 60,000
9 days ago

EV Charging & Customer Care Liaison

FM Conway

Sevenoaks
On-site
GBP 25,000 - 35,000
9 days ago

Fraud Operations Advisor - Customer Service (Hybrid)

TSB Bank

Swansea
On-site
GBP 24,000 - 28,000
9 days ago

Customer Sales Advisor

Halfords

Walsall
On-site
GBP 40,000 - 60,000
9 days ago

Building Regulations Principal Designer & Client Advisor

Turner & Townsend

Birmingham
On-site
GBP 50,000 - 70,000
9 days ago

Customer Advisor

Boots Opticians

East Hagbourne
On-site
GBP 60,000 - 80,000
9 days ago

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Customer Care Manager – Luxury New Build Homes
Elvet Recruitment
Tees Valley
On-site
GBP 60,000 - 80,000
Full time
9 days ago

Job summary

A leading regional house builder seeks a Customer Care Manager at their Stockton site. This permanent position involves overseeing customer satisfaction post-completion, implementing strategies to enhance homeowner experiences, and resolving escalated concerns. Ideal candidates will have proven customer service experience, strong interpersonal skills, and knowledge of new home construction. This role offers an opportunity to contribute to a customer-focused business with a commitment to quality.

Benefits

Supportive working environment
Opportunity to make a real impact

Qualifications

  • Proven experience in a customer service or customer care role, ideally within the new home construction sector.
  • Strong communication and interpersonal skills with the ability to build lasting relationships.
  • Proactive problem solver with excellent organizational and multitasking abilities.
  • In-depth knowledge of house construction and experience in New Build.
  • Commitment to high standards of service.

Responsibilities

  • Oversee the customer care function and foster a culture of excellence.
  • Implement strategies that enhance the homeowner experience.
  • Act as the main point for escalated customer concerns.
  • Coordinate with construction and sales to ensure communication.
  • Track and analyze customer feedback for improvement.

Skills

Customer service experience
Strong communication skills
Problem-solving
Attention to detail
Knowledge of house construction
Familiarity with CRM systems
Organizational skills

Tools

HousebuilderPro CRM
Microsoft Office
Job description
A leading regional house builder seeks a Customer Care Manager at their Stockton site. This permanent position involves overseeing customer satisfaction post-completion, implementing strategies to enhance homeowner experiences, and resolving escalated concerns. Ideal candidates will have proven customer service experience, strong interpersonal skills, and knowledge of new home construction. This role offers an opportunity to contribute to a customer-focused business with a commitment to quality.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.