Customer Care Manager jobs in Grã-Bretanha
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Listers Group
Strategic Key Account Manager | Growth & Delivery
Resumo da oferta
A leading logistics service provider in the United Kingdom is seeking a proactive Key Account Manager responsible for managing client relationships and ensuring successful delivery. The ideal candidate should have a proven track record in account management, strategic thinking, and exceptional communication skills. This role demands leadership, with responsibilities including collaboration with stakeholders and oversight of service delivery. The position offers a salary of up to £47,000 and attractive perks including annual leave, pension, and life assurance.
Serviços
Qualificações
- Proven track record in customer account management, focusing on resolving complaints and improving solutions.
- Strong business acumen and strategic thinking abilities.
- Exceptional communication skills, both verbal and written.
Responsabilidades
- Take commercial ownership of client relationships, overseeing P&L and ensuring profitability.
- Provide oversight of service delivery and operations, monitoring SLA and client satisfaction.
- Prepare and lead monthly and quarterly business reviews with clients.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.