Customer Care Manager jobs in Grã-Bretanha

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JLA Group

Manchester, United Kingdom

Other

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Yes

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157dd3bd5e8f

57

24.06.2025

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Overview

Key Tasks

• Making outbound sales calls using leads generated through our data digital marketing team, also developing your own pipeline of customers
• Managing new and existing customer accounts
• Developing sales opportunities
• Cross selling between verticals
• Meeting/exceeding dynamic KPI’s set within the contact centre

Knowledge and Skills (what you know and what you can do)

• Collaborative and Positive outlook
• Confident and effective communicator
• Knowledge of all Microsoft office applications

Experience (what you have done)

• Experience of outbound lead generation / telesales
• Experience of transactional sales, closing/winning sales (preferably on the phone)
• Experience of working in a customer-centric position over the phone
• Experience in account management

Personal qualities (the way you think and act)

• The ability to work successfully in a fast-paced, target-driven environment, working to KPI’s such as revenue, volume of sales, dial time etc.
• Highly money/success motivated
• Driven by your own results
• Ability to speak to a varied range of people
• Eager to learn and build a career in a dynamic sales organisation