Strategic Key Account Manager | Growth & Delivery

Arvato SCM UK Ltd; Hawkesley; On-site; GBP 39,000 - 47,000; Full time

Job summary

A leading logistics service provider in the United Kingdom is seeking a proactive Key Account Manager responsible for managing client relationships and ensuring successful delivery. The ideal candidate should have a proven track record in account management, strategic thinking, and exceptional communication skills. This role demands leadership, with responsibilities including collaboration with stakeholders and oversight of service delivery. The position offers a salary of up to £47,000 and attractive perks including annual leave, pension, and life assurance.

Benefits

25 days annual leave plus 8 bank holidays

Pension contribution

Life assurance policy (4 x Salary)

Employee Assistance Programme

Employee Discount Scheme

Free car parking

Qualifications

• Proven track record in customer account management, focusing on resolving complaints and improving solutions.
• Strong business acumen and strategic thinking abilities.
• Exceptional communication skills, both verbal and written.

Responsibilities

• Take commercial ownership of client relationships, overseeing P&L and ensuring profitability.
• Provide oversight of service delivery and operations, monitoring SLA and client satisfaction.
• Prepare and lead monthly and quarterly business reviews with clients.

Skills

Customer account management

Strategic thinking

Exceptional communication skills

Leadership

Project management

Problem-solving

Job description

A leading logistics service provider in the United Kingdom is seeking a proactive Key Account Manager responsible for managing client relationships and ensuring successful delivery. The ideal candidate should have a proven track record in account management, strategic thinking, and exceptional communication skills. This role demands leadership, with responsibilities including collaboration with stakeholders and oversight of service delivery. The position offers a salary of up to £47,000 and attractive perks including annual leave, pension, and life assurance.