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Customer Service Representative
Résumé du poste
A recruitment agency in Walsall is looking for a Customer Service Representative. The role requires strong communication skills, with responsibilities including handling enquiries and upselling products. The position offers £12.21 per hour with scheduled hours from 8:30 am to 5:00 pm, Sunday to Thursday. The ideal candidate should possess excellent phone etiquette and data entry skills.
Qualifications
- Strong data entry and administration skills.
- Effective communication with customers.
- Excellent telephone manner.
Responsabilités
- Handling customer enquiries via phone, email & chat.
- Providing info on products & services.
- Processing orders & returns efficiently.
- Upselling products when appropriate.
- Analysing customer needs to offer the best solutions.
- Maintaining professionalism & phone etiquette at all times.
Connaissances
We\'re Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall.
The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service.
- Handling customer enquiries via phone, email & chat
- Providing info on products & services
- Processing orders & returns efficiently
- Upselling products when appropriate
- Analysing customer needs to offer the best solutions
- Maintaining professionalism & phone etiquette at all times
- Strong data entry and administration skills
- Effective communication with customers
- Excellent telephone manner
8:30am – 5:00pm, Sunday to Thursday. Occasional requirement to work a Saturday & have Wednesday off
£12.21 per hour
Contact our Commercial team on 01922 725445 (ext. 1003 or 1004). Submit your CV to commerical@tudoremployment.co.uk quoting ref TEALOVCSA/40.
Or register online: Tudor Registration Form
For all our roles, visit: www.tudoremployment.co.uk
#TeamTudor is waiting for your call!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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