Customer Service Assistant - Greenock

CJ Lang & Sons Ltd; Greenock; On-site; GBP 10,000 - 15,000; Part time

Job summary

A community-oriented retail company is seeking a Customer Service Assistant in Greenock. The role involves providing exceptional customer service, restocking shelves, and maintaining store hygiene standards. Flexibility in working hours is a must, along with a willingness to work weekends. The ideal candidate will possess great communication skills and a strong customer focus. Benefits include flexible hours and a staff discount.

Benefits

10% staff discount

Career opportunities

Qualifications

• Friendly and efficient customer service delivery.
• Ability to work flexible hours including mornings, evenings, and weekends.
• Retail experience in the grocery sector is a plus.

Responsibilities

• Provide customer service, help, and advice.
• Unpack deliveries and re-stock shelves.
• Sell and promote offers to customers.
• Serve at the Food to Go counter.
• Maintain store hygiene and compliance.

Skills

Great communication skills

Customer-focused service

Flexibility in working hours

Job description

Overview

Customer Service Assistant - 16 hours per week

SPAR Greenock

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance