Female Customer Service Officer

Momentum Security Recruitment; Stranraer; On-site; GBP 27,000; Full time

Job summary

A security recruitment firm is seeking a Female Customer Service Officer for a permanent, full-time role in Stranraer. Duties include greeting visitors, managing access control, and conducting patrols. Candidates must be polite, team-oriented, and comfortable with shift work. The position offers a pay rate of £12.55 per hour with overtime opportunities.

Qualifications

• Must be female due to searching requirements.
• Happy to work shifts.
• Good customer focus essential.

Responsibilities

• Meet and greet visitors in a polite manner.
• Manage site access control.
• Conduct internal and external patrols.

Skills

Polite and friendly behavior

Team player

Ability to work shifts

Job description

Overview

Female Customer Service Officer - Permanent / Full time

Location: Cairnryan, Wigtownshire, Dumfries and Galloway, Scotland.

Rate of pay: £12.55 per hour plus overtime opportunities

Shift pattern: 4 on / 4 off

Essential criteria

• Happy working shifts
• Be polite, friendly and professional
• A team player that enjoys working in a committed team environment
• Female - due to the searching requirements

Duties

• Meeting and greeting visitors to the site in a polite and customer focused manner
• Manage access control to the site
• Internal and external patrols of the site
• Regular body searches
• Gatehouse duties
• Carry out vehicle searches
• Issuing passes to visitors, contractors and staff members
• Produce accurate and comprehensive incident reports
• Ensure all Health & Safety policies are adhered to
• Work in conjunction with site Assignment Instructions
• Respond to emergency situations
• Work as part of a customer focused team

About Momentum Security Recruitment Specialists

Momentum Security Recruitment Specialists

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Security Recruitment covers the following markets.

• Corporate Security
• Security Guarding - Management & Operations
• Security Guarding - SIA licensed Officer & site personnel staff
• Retail Loss Prevention, Audit & Fraud
• Security Sales & Business Development
• HSEQ (Health, Safety, Environmental & Quality Assurance)
• Facilities Management - Hard (M&E) & Soft Services
• Electronic Security