Customer Care Manager jobs in United Kingdom

As part of a new operating model, we have one, central Europe team for Diageo. The Market & Account Manager will oversee daily campaign operations across Diageo's European markets, ensuring seamless coordination between local markets, activation teams, media operations, and central planning. They manage creative assets, reporting, PCA development, and all media finance workflows, while acting as the operational hub across teams.

You bring structure, clarity, and confidence to fast-paced regional delivery - embedding local market insight into planning, safeguarding data accuracy, and ensuring campaigns run smoothly end-to-end.

PHD is a growth-focused media agency driven by innovation and creativity.

Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly.

Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors.

Over the many years that have followed, we have continued to build on this defining ethic - with our evolution shaped by a continual investment in thought leadership. And we continue to ensure that our capability and approach evolve in line with changes in media, data, technology, commerce, society, and legislation.

Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth - using the extending canvas of data and technology., At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork.

We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 - 17:30, but we offer the ability to flex around core hours of 10:30 - 16:30 to give our people flexibility on how they manage their working day, whether that's in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.