Customer Care Assistant jobs in United Kingdom

Are you an experienced RMN or RNLD wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Beck House in Darlington and come and experience what delivering great healthcare should feel like.

As an experienced Mental Health Nurse or Learning Disabilities Nurse from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society.

Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career.

As a qualified Mental Health Nurse (RMN) or Learning Disabilities Nurse (RNLD), you will ensure young people in six bespoke single-person apartments, enabling individuals to live in their own space, while also supporting your colleagues and promoting positive teamwork.

Your day-to-day will include:

• Providing high-quality, effective and compassionate nursing care to service users
• Being responsible for the assessment, planning, implementation and evaluation of care
• Providing mentorship and support to team members
• Observing, recording and reporting all service user changes, and maintaining accurate records of care provided

• A relevant nursing qualification
• NMC registration (RMN or RNLD)
• A strong teamwork skill
• A high level of self-motivation and a flexible approach
• A positive attitude and be naturally caring and compassionate
• A commitment to high-quality care and to values and evidence-based practice

Location: Beck House, Hammond Drive, Lakeside, Darlington, County Durham, DL1 5TH

Beck House is a registered care service with nursing that forms part of Elysium’s Learning Disabilities & Autism complex care service, which provides six bespoke single-person apartments, enabling individuals to live in their own space. The service is due to open in January 2026.

• Annual salary of £35,978
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time
• There are also a range of other benefits including retail discounts and special offers and much more.

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.