Customer Care Advisor jobs in United Kingdom
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Job summary
A leading research and advisory company is seeking an experienced sales professional to partner with clients and drive account growth. The ideal candidate has 5-8 years of B2B sales experience, particularly with C-Suite executives. Responsibilities include developing enterprise strategies, ensuring customer satisfaction, and managing account forecasts. This role supports mid-sized clients with significant annual revenue, offering opportunities for professional development within a dynamic team environment.
Qualifications
- 5-8 years of consultative, B2B sales experience.
- Experience working with C-Suite and senior leadership.
- Quick learning attributes enabling quick pivots.
Responsibilities
- Develop and implement strategies with C-Level executives.
- Guide customer satisfaction and account retention.
- Own forecasting and account planning.
Skills
Education
As an experienced sales professional, you’ll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities. By becoming a true partner to your clients, you’ll identify opportunities for account retention and growth through contract expansion, introducing new services and products. This role covers mid-sized client accounts that have $100 million - $999 million USD in annual revenue.
- Partnering with C-Level executives to develop and implement effective, enterprise-wide strategies
- Guide customer satisfaction, account retention and growth by collaborating with clients and internal Gartner teams
- Own forecasting and account planning on a monthly/quarterly/annual basis
- Our diverse sales team is one with a track record of continuous learning and overachievement.
- Most people leaders have been promoted internally and have delivered great success as an individual contributor in the past. They’re hands-on and enjoy working through challenging client scenarios alongside their team!
- 5-8 years of consultative, B2B sales experience
- Experience prospecting to the C-Suite and senior-level leadership of enterprise businesses
- Quick learning attributes that enable you to pivot and work through ambiguity
- Ability to demonstrate strong sales process and strategies
- Track record of overachievement on goals or quotas
- Bachelor’s degree required, Master’s or advanced degree is a plus
Job Requisition ID: 102428
Gartner is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status. If you require a reasonable accommodation during the application process, you may contact Human Resources.
Gartner Inc. (NYSE: IT) is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. For accommodation requests, please contact Human Resources at 203-964-0096 or by email at ApplicantAccommodations@gartner.com.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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