Customer Care Advisor jobs in Großbritannien

Logistics Agent L1Location: NorwichSalary: 24,570 - £26,000 Per AnnumContract Type: Permanent / Full TimeJoin our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.We are looking to recruit a Customer Service driven Logistics Agent for our site in Norwich.

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Place orders on system for delivery/collection using SAP.
• Take Inbound/outbound calls for customer orders, queries, and general information.
• Process orders, refunds/credits, and cylinder refill agreements.
• Receipt stock in/out received on trailers.
• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
• Raise and receipt Purchase orders and ensure correct stock levels are maintained.
• Review daily aborts, cancels, and fill returns.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Track our drivers through Telematics system.
• Agency time sheets.
• General housekeeping.

• An experienced Customer Service/Driven professional with a positive attitude.
• An administrator with excellent organisational skills.
• Able to work well in a team supporting colleagues and sharing best practice.
• Committed and flexible to meet business demands.
• Able to take Personal Ownership of tasks, especially safety.
• Experienced in Microsoft office, SAP and Tru Tac.
• Articulate with good attention to detail.