Customer Service Assistant - Orpington

Office Angels; England; On-site; GBP 26,000; Full time

Job summary

A leading organisation in the financial services sector is seeking an enthusiastic Customer Service Assistant to join their vibrant team in Orpington. This role involves engaging with customers, processing business applications, and collaborating with team members to ensure quality service. The ideal candidate is proactive, customer-focused, and ready to make a meaningful impact. Annual salary of £26,000 with a permanent contract. This is a great opportunity to contribute positively to the community while developing your career.

Qualifications

• Proactive and customer-focused individual.
• Experience in engaging with customers and prospects.
• Ability to collaborate effectively with a team.

Responsibilities

• Engaging with customers to provide product information.
• Processing new business applications and handling calls.
• Maintaining detailed records and collaborating with the Field Team.

Job description

Service Assistant

🌟 Join Our Team as a Customer Service Assistant! 🌟

Are you a proactive and customer-focused individual ready to make a meaningful impact?

Our client, a leading organisation in the financial services sector, is searching for an enthusiastic Customer Service Assistant to join their vibrant team in Orpington. 🏦 They help the police community save, invest, and protect their finances in a way that's tailored to their unique needs.

Position Details:

• Hours: 9am - 5pm
• Days: Monday - Friday
• Contract Type: Permanent
• Annual Salary: £26,000
• Location: Just a 14-minute walk from Orpington train station 🚉

Key Responsibilities:

• Engaging with customers and prospects to provide product information and support throughout the application process
• Building strong relationships by answering queries about new products and renewals 🤝
• Processing new business applications and ISA transfers while ensuring timelines and quality standards are met
• Handling inbound and outbound calls with professionalism and accuracy 📞
• Maintaining detailed records through data input and correspondence scanning
• Collaborating with the Field Team to enhance knowledge of the Police affinity …