Client Success Manager jobs in United Kingdom
Client Executive (Mid Market)
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Job summary
A leading insurance recruitment agency is seeking a motivated Servicing Account Executive to join their team in Glasgow. The role involves delivering exceptional client service, overseeing business activity, and market research. Ideal candidates will have experience in the insurance sector and a strong network for business development. This full-time position offers opportunities for relationship-building and problem-solving in a collaborative environment.
Qualifications
- Experience with mid-market commercial clients in the insurance sector.
- Strong networking abilities and a collaborative approach.
Responsibilities
- Provide management information for decision-making.
- Oversee renewal and new business activity for planning.
- Gather market research and feedback for product development.
- Identify opportunities to grow the business.
- Review client documentation for accuracy in quoting.
Skills
Education
Location: Glasgow
Type: Full-time, Permanent
Our client is seeking a motivated and relationship-driven Commercial Account Executive to join their team. If you’re passionate about delivering exceptional client service, building meaningful relationships, and bringing creativity to solving business challenges, this role is for you.
This is a permanent, full-time position based in Glasgow, with regular travel to meet clients and maintain strong connections.
- Provide relevant management information to support effective decision-making.
- Oversee and forecast renewal and new business activity to aid in planning and prioritisation.
- Conduct market research and gather feedback to support product and wording development.
- Identify opportunities to grow the book of business and increase market presence.
- Review client documentation to ensure accuracy for the quoting process.
- Collate and communicate client requirements to facilitate effective risk marketing.
- Prepare and check market presentations that showcase tailored solutions.
- Liaise with and advise clients, resolving queries to ensure high satisfaction.
- Respond to market and third-party enquiries to maintain strong relationships.
- Produce accurate, high-quality market documentation with proper authorisation.
- Maintain up-to-date records in internal systems to ensure data integrity.
- A customer-focused mindset and commitment to delivering outstanding service.
- Experience working with mid-market commercial clients in the insurance sector.
- Strong business development skills and a solid network of contacts.
- High attention to detail with excellent numeracy and literacy skills.
- Confident and effective communicator with all levels of stakeholders.
- Self-motivated with the ability to work independently and solve problems.
- Excellent time management, flexibility, and ability to meet targets.
- Strong analytical and decision-making skills to support business growth.
- Adaptable in a fast-paced environment with a positive, resilient attitude.
- Team-oriented and collaborative, with a talent for nurturing long-term relationships.
- GCSEs in Maths and English (or equivalent)
- A Levels or equivalent (desirable)
If you have the relevant experience or know someone that does please contact me now on 07458162848 or email us at admin@lawesgroup.co.uk
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.