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Job Title: Assistant Property Manager Team Leader

Location: North London (Hybrid)

Company: Fexco Property Services

Type of Employment: Full Time, Permanent

As an Assistant Property Manager Team Leader, your role will involve supporting and mentoring Assistant Property Managers in their daily responsibilities, which include communications, maintenance related tasks, and other essential duties. This newly created position aims to deliver excellent service to our clients and customers while also working with other departments within the organisation. This presents a valuable opportunity for professional growth and learning in managing a dynamic team. Your tasks will encompass supporting and mentoring the team, training, 1-2-1s and general motivation as well as, oversight of the team.

• Morning Team meetings, supporting and advising the team of APM\'s.
• Being the point of escalation for the seniors for queries, questions, and or/ general support to Senior Assistant Property Managers.
• Ensuring that queries are responded to in the appropriate time.
• Liaising between departments, for support and guidance on Property Management team responsibilities.
• Updating the team and providing support to the wider team.
• Ensuring statutory compliance for training and development for the Assistant Property Managers are completed.
• Scheduling and overseeing tasks assigned to the Property Management team.
• Providing weekly updates on team members and tasks to Management. Including KPI's and updates on any issues or problems. Mentor and develop Assistant Property Managers in processes and procedures relevant to the role.
• General management of Central Services team members within the property division, including 121's, authorising annual leave and sickness absence.
• Arrange frequent meetings between Property Managers and Assistant Property Managers to improve collaboration and the exchange of innovative ideas.
• Visit Regional offices twice annually to mentor and support the team.

• Excellent communication and interpersonal skills, including written and verbal.
• An ability to deal with challenging people and manage conflicting opinions.
• Organised and methodical.
• An ability to multi-task and possess strong prioritisation skills.
• Can demonstrate high customer focus and time management skills.
• Previous management experience.
• Resilient, motivational, and open to change.

• Previous working experience/knowledge of QUBE or Dwellant
• TPI qualified (ATPI)
• Relevant block property management experience.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

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