Theatre and Venues Operations Supervisor - ANG05910

Angus Council; United Kingdom; On-site; GBP 28,000 - 35,000; Full time

Job summary

A local council is seeking a Theatre & Venues Operations Supervisor to manage events at The Webster Memorial Theatre in Arbroath. The ideal candidate will be a strong leader with excellent organisational skills, ensuring smooth operations while delivering exceptional customer service. Responsibilities include acting as Duty Manager during events, supervising staff, maintaining safety standards, and supporting financial processes. Opportunities for training and career development are provided.

Benefits

Ongoing training

Career development opportunities

Qualifications

• Strong leadership and excellent organisational skills required.
• Ability to stay calm under pressure and make decisions.
• Customer-focused professional with a commitment to high standards.

Responsibilities

• Act as Duty Manager during events and performances.
• Supervise and schedule staff for operations.
• Deliver exceptional customer service and resolve enquiries.
• Maintain safety, cleanliness, and compliance across venues.
• Support financial processes and operational performance tracking.

Skills

Leadership

Organisational skills

Customer service

Job description

Overview

Based at The Webster Memorial Theatre, High Street, Arbroath

Join Our Team as a Theatre & Venues Operations Supervisor!

Are you passionate about delivering exceptional customer experiences and creating memorable events? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we’d love to hear from you!

Responsibilities

• Act as Duty Manager during events and performances, taking responsibility for the building and team.
• Supervise and schedule staff, ensuring smooth day-to-day operations.
• Deliver exceptional customer service and resolve enquiries and complaints.
• Maintain high standards of safety, cleanliness, and compliance across our venues.
• Support financial processes, venue hire, and operational performance tracking.

What You’ll Work With

• Cultural Team Leader
• Performing Arts Programme & Event Manager
• Technical Staff
• Marketing Team
• Visitor Advisors and Front-of-House Staff

Together, we create unforgettable experiences for local communities and visitors to Angus.

What We’re Looking For

• A strong leader with excellent organisational skills.
• Someone who can stay calm under pressure and make clear decisions.
• A customer-focused professional who takes pride in delivering high standards.
• Knowledge of health & safety and venue operations is an advantage.

Why Join Us?

At ANGUSalive, we’re committed to innovation, continuous improvement, and making a positive impact in our communities. You’ll receive full induction, ongoing training, and opportunities to develop your career in a supportive environment.

Please note interviews will be held Thursday, 08 January 2026.

Requirements

Please refer to job outline and person specification for further details and requirements for this job.

The Individual

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

• Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.