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Claims jobs in United States

Claims Technical Support – 28591

Emerald Group Ltd

Basingstoke
On-site
GBP 25,000 - 35,000
30+ days ago
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Executive Network Legal Ltd

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Claims Technical Support – 28591
Emerald Group Ltd
Basingstoke
On-site
GBP 25,000 - 35,000
Full time
30+ days ago

Job summary

A leading financial services company in Basingstoke is seeking a Claims Technical Support professional. The role involves processing member and intermediary requests and managing inquiries through various channels. Candidates should have previous experience in insurance administration. This position offers an opportunity to deliver excellent service levels to both internal and external customers.

Qualifications

  • Experience in an insurance administration role is essential.
  • FS Qualifications are desirable but not essential.

Responsibilities

  • Process member and intermediary requests.
  • Manage enquiries via all communication channels.
  • Deliver excellent service levels to customers.
  • Manage the claims mailbox daily.

Skills

Customer service
Communication
Administration

Education

FS Qualifications
Job description

Social network you want to login/join with:

Claims Technical Support – 28591, Basingstoke

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Client:

Emerald Group Ltd

Location:
Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

40360242b70d

Job Views:

12

Posted:

12.08.2025

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Job Description:

Overview

Key Duties (Including but not limited to):

  • Process member and intermediary requests on their administration platforms
  • Manage enquiries from members and intermediaries via all communication channels
  • Deliver excellent service levels to internal and external customers
  • Daily Management of the claims mailbox

Qualifications required:

  • FS Qualifications are desirable but not essential

Experience required:

  • Previous experience in an insurance administration role essential
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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