Warranty Manager - Maternity Cover Job Details | Sulzer

Sulzer; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading engineering firm in Leeds is seeking a Warranty Manager for maternity cover, offering a unique opportunity to manage warranty claims efficiently. This role includes ownership of deliverables and extensive interaction with stakeholders. Ideal candidates will have experience in claims management, excellent communication skills, and familiarity with SAP. The position offers a fixed-term contract until March 2027, competitive salary, hybrid working options, and attractive perks including a gym and onsite canteen.

Benefits

Competitive basic salary

33 days annual leave

Defined pension contributions

Onsite gym

Subsidised canteen

Employee Assistance Programmes

Continuous learning opportunities

Free onsite parking

Qualifications

• Experience in claims management and dispute resolution within engineering or manufacturing.
• Ability to manage customer relationships effectively.
• Familiarity with SAP and Microsoft Office.

Responsibilities

• Take ownership of warranty claim deliverables.
• Manage claims efficiently using Sulzer’s Global Claims Management Process.
• Conduct root cause investigations and validate claims.
• Build strong working relationships with various stakeholders.
• Drive continuous improvement and automation of warranty processes.

Skills

Claims management

Contract negotiation

Dispute resolution

Communication

Relationship management

Commercial acumen

SAP

Microsoft Office

Job description

FE_Energy-E262

Warranty Manager - Maternity Cover-Full Time-Leeds,United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Sulzer is an Original Equipment Manufacturer (OEM) of advanced pumping solutions, serving critical markets such as oil and gas, power generation, water and wastewater, and industrial sectors worldwide. Our Leeds facility is a Centre of Excellence for advanced pump design and manufacturing, where we engineer and build some of the largest and most complex pump packages in the world, supporting infrastructure projects across the globe.

We are looking for a Warranty Manager to cover maternity leave starting March 2026 (with some handover in February). This is a fixed-term contract until March 2027, offering a unique opportunity to work at the heart of our global operations.

What You’ll Do

• Take full ownership of warranty claim deliverables, including hardware, financial and commercial outputs, dispute resolution, and customer satisfaction.
• Manage claims under Sulzer’s Global Claims Management Process, ensuring timely execution and cost efficiency.
• Initiate root cause investigations, validate claims, and protect Sulzer’s contractual and financial position.
• Build strong relationships with customers, suppliers, and internal stakeholders to achieve successful claim resolutions.
• Drive continuous improvement, digitization, and automation within the warranty function.

What We’re Looking For

• Ideally you will have experience in claims management, contract negotiation, and dispute resolution preferably within an engineering or manufacturing environment.
• Strong communication and relationship management skills.
• Commercial acumen and ability to act independently.
• Familiarity with SAP and Microsoft Office.

What We Offer You

• A 37-hour working week supported by a flexible working policy, allowing employees to accrue additional hours. Hybrid working arrangements may be offered at the discretion of the line manager
• Competitive basic salary
• 33 days annual leave.
• Defined pension contributions.
• Confidential support via Employee Assistance Programmes.
• Access to discounts on shopping, entertainment, lifestyle, plus opportunity to apply for Costco membership.
• Continuous learning through Sulzer Learning Pathways.
• Free onsite parking with electric vehicle charging.
• Multi-faith prayer room on site.

Our Leeds site is undergoing a major redevelopment, creating a modern, state-of-the-art working environment designed to inspire collaboration and innovation. This is an exciting time to join us and experience the benefits of a refreshed, future-ready workplace.

At Sulzer Leeds, we’re proud to foster a vibrant, supportive culture where your skills and commitment are truly valued. Alongside our modernised facilities, you’ll enjoy a fantastic range of perks and benefits, including:

• A lively Sport & Social Club with Weekly and monthly prize draws, memorable outings, birthday surprises, and more
• 24/7 Onsite Gym
• Onsite Subsidised Canteen, serving hot and cold meals served daily

The successful candidate must hold or be willing to obtain a valid DBS check prior to starting.

Please note: We are unable to provide visa sponsorship or work permit support for this role. Applicants must have the right to work in the UK.

#LI-Hybrid

Do you have a question about the role?

Reach out to Daniel Faulkner at [e-mail]. Our team is looking forward hearing from you!

Important Information:

• Due to anticipated high interest, this vacancy may close earlier than the advertised deadline.
• To ensure a fair and consistent recruitment process, all applications must be submitted via our official application portal.
• Please note that we are unable to accept CVs or applications sent directly to our Talent Acquisition team by email.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.